Deputy Sales Manager-100%

vor 1 Woche

Vernier, Genf, Schweiz IKEA Vollzeit

Job ID: 213954

Date posted: 16/11/2023

Who you are


As a Deputy Sales Manager, you will lead and inspire your team to optimise the customers' shopping experience and drive continued growth in sales and profitability in your store.

Your leadership is based on performance and delivery while never loosing focus on the importance of customer satisfaction.

  • You have extensive experience leading and managing a team, preferably gained in a fastpaced customeroriented service or retail environment.
  • You have a proven track record of developing and implementing short
- and long-term action plans and consistently reaching performance goals within the agreed budgets.

  • You are businessminded, resultdriven, have excellent analytical skills and know how to manage budgets and use departmental actions to affect profit and loss.
  • You focus on coaching and developing your team members and use a constructive feedback to manage and improve the performance of your team.
  • You communicate fluently in French and in English.

What you'll be doing day to day
'- Assisting the Sales Manager in leading and developing your team leaders and their teams in an inspirational way that empowers them to perform their best and drive outstanding business results.

  • Ensuring that your team leaders have effective staff planning processes in place to meet our customers in an optimal way and drive sales results accordingly.
  • Analysing the qualitative and quantitative performance of your store, along with the Sales Manager, to continuously improve the buying process and secure a consistent, seamless positive customer experience through all channels.
  • Knowing your local market potential and working with your team and other functions to ensure your store is locally relevant throughout the different sales channels, following up your financial goals, KPIs and costs, and taking action on deviations.
  • Understanding the IKEA social and environmental commitments and knowing how you can contribute to our sustainability.

Our team within Ikea
We are the ones meeting our customers - in our stores, online, in our catalogue and beyond.

We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability.

Together with thousands of colleagues around the world we're a diverse team working for the continued global success of the IKEA Concept - a concept that helps millions of customers create a better everyday life

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