Consultant O365/azure

vor 1 Woche

PlanlesOuates, Genf, Schweiz Sword Technologies SA Vollzeit

In order to strengthen our technical teams in the operations of our clients' Cloud platforms, we are looking for a senior consultant L3 specialized in Microsoft Office 365 and Azure technologies.


Your role and responsibilities:

As part of our Operations team, you will have several missions:

  • Ensure
    level 3 operations and support on our clients' Azure and Office 365 environments
  • Be the
    technical reference for operational teams for our major clients
  • Design and participate in deployment, configuration, and evolution projects for our clients' IT infrastructures
  • Maintain effective communication with other teams in a 24/7 service context
  • Manage the tracking of incident and problem tickets in our Service Management tools
  • Prepare and participate in operational reviews for our clients
  • Update operational documentation and propose improvements
  • Participate in the oncall service

Your profile:

  • Master's degree in computer science (Bac +5)
-
At least 5 years of experience in L2/L3 support on Windows systems in a complex and virtualized large account environment

  • Curious and interested in new technologies: you have the ability to learn new concepts and train on new IT products
-
Autonomous and able to propose several solutions according to functional and technical requests

  • Rigorous, organized, and structured, with good integration and teamwork skills, and good communication skills

Experience required:

  • Mastery of the
    Office 365 environment and its different services
    :Exchange Online, SharePoint, Teams, etc.
  • Mastery of the
    Active Directory and Azure AD environment
  • Operational experience in network infrastructure (LAN/WAN) is a plus
-
Mastery of French and English, a third European language is a plus

You master the following technologies:

  • Office 36
  • Azure AD
  • Windows 10 / Intune
  • Windows Server 2012/2016

Knowledge of the following technologies would be an asset:

  • Zscaler ZIA/ZPA
  • Mimecast
  • Checkpoint Firewall
  • Cisco LAN/WAN
  • Virtualization (VMWare)
  • PowerShell scripting

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