Consultant O365/azure

Vor 2 Tagen

PlanlesOuates, Schweiz Sword Technologies SA Vollzeit

In order to strengthen our technical teams in the operations of our clients' Cloud platforms, we are looking for a senior consultant L3 specialized in Microsoft Office 365 and Azure technologies.

**Your role and responsibilities**:
As part of our Operations team, you will have several missions:

- Ensure **level 3 operations and support **on our clients' Azure and Office 365 environments
- Be the **technical reference for operational teams** for our major clients
- Design and participate in deployment, configuration, and evolution projects for our clients' IT infrastructures
- Maintain effective communication with other teams in a 24/7 service context
- Manage the tracking of incident and problem tickets in our Service Management tools
- Prepare and participate in operational reviews for our clients
- Update operational documentation and propose improvements
- Participate in the on-call service

**Your profile**:

- Master's degree in computer science (Bac +5)
- ** At least 5 years of experience in L2/L3 support **on Windows systems in a complex and virtualized large account environment
- Curious and interested in new technologies: you have the ability to learn new concepts and train on new IT products
- ** Autonomous and able to propose several solutions** according to functional and technical requests
- Rigorous, organized, and structured, with good integration and teamwork skills, and good communication skills

**Experience required**:

- Mastery of the **Office 365 **environment and its different services**:Exchange Online, SharePoint, Teams**, etc.
- Mastery of the **Active Directory and Azure AD** environment
- Operational experience in network infrastructure (LAN/WAN) is a plus
- ** Mastery of French and English**, a third European language is a plus

**You master the following technologies**:

- Office 365
- Azure AD
- Windows 10 / Intune
- Windows Server 2012/2016

**Knowledge of the following technologies would be an asset**:

- Zscaler ZIA/ZPA
- Mimecast
- Checkpoint Firewall
- Cisco LAN/WAN
- Virtualization (VMWare)
- PowerShell scripting

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