Manager, Sales Operations
vor 1 Woche
Icebreaker and Smartwool are looking for an exceptional Manager, Sales Operations (Smartwool & icebreaker EMEA) to join our team based in Stabio, Switzerland.
Our portfolio's purpose is to transform the synthetic performance apparel category with merino-based, responsible product and brand solutions.Let's Talk about the Role
In this role as Sales Operations Manager, you will manage the process of forecasting, targeting and tracking the overall yearly, monthly & seasonal EMEA budget.
Owning/managing the "Gross to net" process working directly with the Sales leadership, Account Managers, agents/distributors, Finance, Supply Chain, Product and Marketing departments to make sure we deliver our yearly financial targets.
Be the link between the brand and our internal team to support the ongoing implementation of SAP-platform.How You Will Make a Difference
You will achieve this by:
Targeting:
work with Sales Reps and Product team to deliver the overall seasonal targets by country, channel, strategic accounts and by category.
Forecasting:
Provide to Sales Director, Finance and Operations input and the country scenario plans by country, by channel, by strategic accounts, by category, by seasons and by year in line with Strategic plan and yearly budget requirements.
Measure success through scorecard metrics and deadline respect.Implement and Track monthly shipping targets through regular conference calls with Operations, Customers Service and Sales Reps (develop an effective process that provides accountability and greater accuracy).
Ensure regular information sharing with main stakeholders and Sr Leadership around sufficiency vs targets.Discount and Sales program management:
work with Sales Director and Finance on defining, accepting or not pre-season and in season required programs. Monitor countries compliance with policies.
Cancelation management:
work with finance and operations for decision making in season. Ensure orderbook integrity and inventory excellence in partnership with Operation and CS teams
Go to market process:
attend key seasonal product and marketing meetings. Support EMEA sales team in preparation of the Sales meeting, taking an active part.
Business intelligence:
Support BI team with all the details related to existing procedure, process and reports, defining priorities on the developments.
Ensure a correct and efficient functioning of Cognos 11 and main data packages.SAP data & process management. Work closely with the implementation team to set up Master Data Management customer and article details.
Coach and mentor the business analyst's and sales co-ordinators that sit within the team, to ensure ongoing support of the sales and supply planning teams.
Create customized reports not covered by the existing and standard ones managing the information flow through different department. Gather and provide feedback to continuously improve analysis and tools.Management of the main sales force tools and software:
- setup and maintenance of Mobi-media & B2B platform (order entry tools)
- coordination of the EDI projects.
Maintain and enforce regular communication with different HQ department (Product, Finance, Planning, Customer Service) and Sales force ensuring a smooth reciprocal flow of information, providing detailed Sales data and analysis.
- manage acquisition of samples based on the sales force and central depts needs.
Skills for Success
University Degree or equivalent, preferably in Business or economics
Minimum 5 years of sales analysis/sales ops/business planning experience, background in management consulting is a plus.
Good communication skills in English
Proficient in Microsoft Excel and effective presentations skills in Microsoft PowerPoint or any related tool
High energetic, goal oriented and driven individual
Strategic thinker
Great at getting things done and can create, maintain and develop relationship with various departments
Curious, with a global understanding and outlook, and strong desire to continually learn and evolve
Active in nature
A Brand Ambassador who is drawn in by our story and inspired by the authenticity and uniqueness of our brand
About VF
What's in it For You
We're in the business of unleashing human potential, driven by the ideas, energy and commitment of our people. That's why we offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. When it comes to benefits, we're the total package.
A supportive feedback-based culture where respect and integrity guide us in what we do
An inclusive international environment where people of diverse backgrounds, lifestyles and nation
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