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CRM Lifecycle Intern
vor 2 Wochen
Position Snapshot
Location:
Vevey, Switzerland
Company:
Nespresso HQ
Act
Rate:
Full-Time
Type of contract:
Internship, 6 months
Start date:
March - Flexible
Position Summary
At Nespresso, we believe that we can elevate the world of coffee to drive a positive impact and be a force for good which shapes lives and landscapes for the better.
As a
CRM Lifecycle Intern, you will support the CRM Lifecycle team and markets in their mission to automate and tailor programs for the entire Nespresso's customer lifecycle.
You will work on projects ranging from qualitative acquisition with referral program to re-onboarding of ex churners who came back to Nespresso.
You will give value at every stage of the customer lifecycleA Day in the Life of a CRM Lifecycle Intern
- Support on projects ranging from onboarding program, engagement through loyalty program and subscription, and win back customers (fragile & Inactive)
- Support key programs revamp: from agency brief to toolkit creation based on key insights
- Gather Markets best practices and support on 360 performance analysis for the entire program portfolio
- Work closely with data insights team and Markets on key analysis tasks
- Provide operational support in the daytoday activities of the team
What will make you successful
- Student or fresh graduate in Marketing, Business Administration
- Dataoriented mindset with good analytical skills
- Strong interest in IT (adobe)
- Organized & agile, comfortable with dealing with many stakeholders
- Businessoriented mindset and project management skills
- Capacity to challenge existing ways of working and status quo
- Good communication skills, with great writing and speaking English skills
At Nespresso, we've built a culture of care and inclusion, making sure everyone can be their bold selves, while growing with the company.
With a diverse workforce made up of over 90 nationalities across 58 countries, you can be a part of an innovative culture, where supportive people help each other.
One where anyone is encouraged to challenge the status quo and have an impact on the future for one of the biggest sustainable companies.
Whatever your role, you'll find you can drive real change and spread your enthusiasm.Join the place where you can thrive, you feel, you belong, you are inspired to be and do your best.
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