Global Automation Service Product Market Manager

vor 1 Woche

Zürich, Zürich, Schweiz ABB Vollzeit

Global Automation Service Product Market Manager

:

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.

At ABB, we have the clear goal of driving diversity and inclusion across all dimensions:
gender, LGBTQ+, abilities, ethnicity and generations.

Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

:


The Global Automation Service Product Market Manager plays an important role, driving and fostering a culture of collaboration, customer focus, embracing change, as well as ensuring strong topic leadership and vision.

In this role, you will be accountable for the long-term profitable growth of Automation Service offering working in Business Line Mining with a mission to shape and drive automation advance service solutions.


This position reports to

:

BL Service Manager,Mining

Your responsibilities

:

  • Strategy : Define and implement the overall automation service portfolio strategy for BL Mining.
Structure, consolidate existing portfolio and contribute to evolve the portfolio:800xA Advanced Services (sentinel, loop tuning, health checks, cybersecurity etc.)

  • Upgrades/Retrofits
  • Spare Parts
  • Service (Care) Agreements
  • Collaborative Operation Centre (CoC) business model, standardization and alignment with other BLs
  • Marketing & Sales activities: Responsible for the assigned area product marketing, industry segment marketing, and both strategic and tactical marketing plans to support the local organization
  • Ensures the markets globally are well monitored by developing and maintaining efficient marketing tools and implementing coordinated marketing analyses and activities
  • Liaise with Marcom team for a communication strategy. E.g. success stories, launch new solution, technical info updates etc.
  • Structure marketing material for internal and external use.
  • Technical Webinars (educational internal and external to customers).
  • Join Sales meetings, support with technical and commercial negotiations
  • Develop the culture of consulting sales for recurring revenue solutions
  • Drive cyber security sales and execution in alignment with BL Digital
  • Support sales teams with bid & proposal templates, content, and costing/pricing.
  • Support sales/service teams on the tools, e.g. My Control System, ServIS, etc...
  • Market situation analysis : Leads market intelligence analysis and customer needs analysis.
  • Understands and defines current market segmentation and related offering positioning including relevant regulations and standards
  • Identifies potential gaps in portfolio, both against competition and new market opportunity e.g. M&A
  • Existing products : Owns the technical and market specification for the offering and determines a business plan that supports sustainable growth.
  • Leads life cycle management process, analyses current offering, defines and tracks
- performance metrics, plans appropriate measures (e.g. enhancements, cost reductions, phase-outs) and makes decisions on offering obsolescence and end-of life to ensure current and future market requirements are met and maximize profitability.

  • Utilize the tools e.g. My Control System, white spot manager, ServIS, ASM reporting, Sofa etc.
  • New product development : Defines new offering plans, sets technical, price, cost and capital expenditure targets.
  • Contributes to development of new portfolios by leading customer need and value analysis, planning the roadmap to create maximum value, followup of offering portfolio performance
  • Internal/external interface: Acts as interface between external market and internal functions (e.g. Sales, Operations, and Research & Development, Supply Chain etc.), forecasting volume trends on a regular basis to ensure Operation's capability to fulfil customer orders
  • Lead interface with PCP on behalf of BL(s) automation service teams and drive our requirements towards PCP
  • Also, collaborate and develop relations with PAEN to learn, share and leverage experiences from and to.
  • People leadership and development : Ensures (with HR Manager support) that the area of responsibility is properly organized, staffed, skilled and directed.
  • Coaches, motivates and develops direct and indirect subordinates within HR policies.
  • Drives and ensures knowhow sharing and crosscollaboration.
  • Works closely with local teams to drive growth on the portfolio and ensure success.
  • Build up their competence and provide them the confidence to take on more responsibility and accountability
  • Drive mindset for recurrent revenues and subscription models for automation systems

Your background

:

  • 10+ years of experience working within engineering, product management, site service and/or sales roles of automation solutions e.g. 800xA
  • Strong knowhow and exposure in lifecycle and service of automation solutions in

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