Mailroom Operative

JLL supports the Whole You, personally and professionally.

JOB TITLE:
MULTISKILLED SERVICE PARTNER - SHIPPING

REPORTS INTO:

FACILITIES MANAGER

ABOUT THE ROLE:

A multi-disciplinary role supporting the shipping function and facilities management within the client Zurich Office.

Delivering day to day support to ensure the smooth running of our service whilst providing an exceptional customer experience within our Client sites.

KEY RESPONSIBILTIES
Receive, count and verify all incoming parcels and deliveries
Logging all packages and bulk shipments into the package tracking system and distributing mail across the site using a scan and sign system
With training, using the X-Ray machine to scan all incoming mail
Processing, sorting, and staging packages for delivery
Preparing outgoing shipments with appropriate shipping documentation and collaborating with relevant teams to get all documentation and approvals
Recording shipment data, including weight, charges, and space availability
Managing same day shipments to ensure they are delivered within the expected time
Coordinating special shipping requests and working with management relevant approvals
Maintaining export compliance records, as required and coordinating export compliance issues
Reporting damages and discrepancies for accounting, reimbursement and record keeping

Working as part of the multiservice team: Supporting Events, Mailroom, Facilities and Moves, Adds and Changes (MAC) where needed
Working in accordance with health and safety measures and promoting best practice amongst colleagues, contractors and vendors
Conducting risk assessments and following safety protocols
Providing back up support to the facilities manager on a day-to-day basis

WORKING LIFE
On a daily basis you will be working across a large office site
The main business language spoken in our offices is English. Knowledge of English and local language is essential
On occasion you may be required to work weekends or bank holidays, this will be arranged in advance and in accordance with the rota
The role will be structured on a shift basis over a 5-day week

ABOUT YOU:

You are keen to develop within the workplace, spending time supporting a multi
- disciplinary team gaining knowledge and expertise
You work collaboratively as part of a team to solve problems with professionalism and service focused approach
You keep up to date with industry trends and have direct experience or an interest in facilities management and customer service
You are open and have good communication skills
You strive for excellence in what you do and share ideas for improvement
You are familiar with computer equipment and programs (Word, Excel and Outlook)

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL

• We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future.

And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

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