Project-Lead: integration and configuration of JIRA as the primary ticketing tool

Vor 7 Tagen


Zürich, Zürich, Schweiz Coopers iET AG Vollzeit

For our client in the insurance industry, we are seeking a highly skilled Project Manager with over 5 years of experience. The primary responsibility of this role is to oversee the integration and configuration of JIRA as the main ticketing tool for Group HR.

Your Tasks:

  • Lead and manage the project for transforming HRIS service and change management processes for the Swiss Life Group and its Divisions, including their migration into an existing ITSM framework
  • Oversee the integration and configuration of JIRA as the primary ticketing tool for Group HR
  • Apply expert knowledge and best practices for Workday service and change management processes and JIRA customization
  • Support the adaptation of the governance framework as needed
  • Planning, controlling and reporting on the progress of the programme (e.g. scope, time, cost, quality, risks, deliverables)
  • Developing and improving the roadmap and workstream plans incl. resourcing and budget management
  • Prepare documents for the Steering Committee and the Group Management Board
  • Manage dependencies between different areas and the systems they use

Your Profile:

  • In depth knowledge of IT Service and Delivery Management
  • Senior-level proficiency with MS 365
  • Proven experience in portfolio and project management
  • Extensive experience with PMP and SCRUM methodologies, successfully applied in an operational environment for over 5 years
  • Experience in the financial industry in the field of HR and IT, knowledge of the insurance industry is an advantage
  • Strong analytical skills and a structured approach
  • Ability to work in a team, strong communication skills and a convincing manner with different stakeholder groups
  • Bachelor's degree in information technology, Computer Science, Engineering or a related field is preferred
  • Proficinency in German and English

Coopers iET AG ist eine agile Schweizer Recruiting Agentur, die Spezialisten und Führungskräfte in den Bereichen IT, Life Sciences, Engineering und Finance vermittelt. Mit flexiblen Ansätzen bringen wir Kandidat:innen und Unternehmen zusammen, die nicht nur fachlich, sondern auch menschlich zusammenpassen.



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