Team Assistant

vor 2 Wochen

Genf, Genf, Schweiz United Nations Vollzeit

This position is located in the HR Client Support and Entitlements Team, Human Resources Management Service, United Nations Office at Geneva.

The Team Assistant reports to the Human Resources Officer/Team Lead.

Responsibilities:

Under the supervision of the Chief of HRMS in UNOG, the incumbent will:

  • Assists clients to regularize their status and the status of their dependents by explaining the Swiss Permanent Mission guidelines.
  • Processes the requests for "cartes de légitimation" in accordance with the Swiss Permanent Mission procedures in a timely manner.
  • Performs data entry and updates the staff members' records and databases for work unit.
  • Scans all the new "cartes de légitimation" and the relevant documents in order to maintain accurate records.
  • Manages the internal and external mail daily and ensures the record and the follow up of each client request.
  • Provides general office support to ensure the smooth functioning of the Unit in compliance with the applicable standards.
  • Operates a variety of office equipment in the performance of basic office functions, e.g. photocopier, printer, scanner.
  • Creates and manages requests for attestations sent to the Human Resources Unit within UNOG's Client Support Center.
  • Acts as a Global Index Administrator for index creation requests.
  • Provides support to ad hoc requests from clients of UNOG's Client Support Center.
  • Performs a variety of administrative duties as assigned.
Competencies

Communication:
Speaks and writes clearly and effectively. Listens to others, correctly interprets messages from others and responds appropriately. Asks questions to clarify, and exhibits interest in having two-way communication. Tailors language, tone, style and format to match the audience. Demonstrates openness in sharing information and keeping people informed.

Client orientation:

Considers all those to whom services are provided to be "clients" and seeks to see things from clients' point of view.

Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients' needs and matches them to appropriate solutions. Monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems. Keeps clients informed of progress or setbacks in projects. Meets timeline for delivery of products or services to client.

Education
High school diploma or equivalent.

Work Experience
At least two (2) years of experience in administrative area, including customer service desk or related area is required.

Out of these, one (1) years' experience within the United Nations Common System is desirable.

Languages
English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English or French is required.

Assessment

Special Notice

  • While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post.
  • Retirees above the mandatory age of separation who wish to be considered for the current temporary job opening must indicate the reason for their last separation as "retirement." Such retirees shall not be employed by the Organization, unless (a) the operational requirements of the Organization cannot be met by staff members who are qualified and available to perform the required functions; and (b) the proposed employment would not adversely affect the career development or redeployment opportunities of other staff members and represents both a costeffective and operationally sound solution to meet the needs of the service.
United Nations Considerations


Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.

The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs.

The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira.

For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on "Manuals" hyper-link on the upper right side of the inspira account-holder homepage.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING).

THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS' BANK ACCOUNTS.

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