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Stage Consultant Customer Experience
vor 2 Wochen
Agency:
Havas Village Geneva
Job Description Summary:
Alliant technologie, data et créativité, l'entité Havas CX délivre des expériences porteuses de sens à ses clients. Incorporé(e) au sein de cette dernière sous la direction du responsable de Havas CX Suisse, le ou la futur(e) CX Project Manager stagiaire aura l'occasion de participer à des projets allant du design à la data en passant par le développement de dispositifs innovants digitaux et physiques.
Durée du stage : 6 mois minimum. Stage conventionné et rémunéré.
Job Description:
Votre mission
- La recherche consommateur via l'étude d'insights, l'organisation de focus groups ou d'interviews en collaboration avec des experts UX
- La conception d'expériences innovantes notamment grâce aux techniques de customer journey mapping et de wireframing
- La participation à toutes les phases de projets de développements web en partant du design avec les équipes de création pour aller jusqu'à l'exploitation avec les équipes DevOps
- La gestion de projet opérationnelle avec les équipes internes, partenaires et en direct avec les clients
- Le reporting projet et analytique sur des projets de petite et moyenne envergure
- La collaboration avec les équipes Creative, Media et CX suisses et dans le réseau Havas pour la production de dispositifs de communication d'envergure internationale
Vos compétences
- Faites preuves d'un fort esprit analytique et de synthèse, avez le souci du détail et alliez les meilleurs outils pour une organisation sans faille
- Maitrisez des outils comme Figma vous permettant de cadrer et de concevoir des expériences digitales
- Êtes familier de solutions technologiques comme WordPress ou Drupal et avez des bases en technologies de bases de données
- Avez des connaissances d'outils d'analyse de performance comme Google Analytics et de dashboarding Tableau, DataStudio ou PowerBi
- Êtes bilingue français et maitrisez l'anglais à l'oral et à l'écrit
D'un point de vue humain, votre relationnel, votre esprit d'équipe et votre sens développé de l'écoute font du travail avec vous un réel plaisir.
Contract Type:
Intern
Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job.
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