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Entertainment Operations Manager

vor 3 Monaten

Genf, Genf, Schweiz MSC Cruises Vollzeit

The Entertainment Operations Manager will oversee the operations of a selection of the MSC Cruise ships ensuring the maximum satisfactions of our Guests and full support to our teams onboard.

They will also project manage the roll-out of 'New Build' ships and lead special projects (entertainment focused).

  • 10 + years' experience in the cruise industry and must have covered roles such as Cast\/Activities Manager\/Cruise Director or similar
  • 10+ years' experience in the entertainment business world, particularly: USA, South America, & Caribbean
  • 5+ years' experience in a senior operational\/managerial position (within the Hospitality\/entertainment industry)


 Key Language
  • English. Ita\/Spa\/Por advantageous
  • Computer literete in Microsoft\/Adobe\/MOS
  • Indepth knowledge of mixed nationality audiences
  • Specifically Euro-Centric
  • Extensive experience in the Cruise\/Hospitality\/Leisure industry
  • Excellent project management & flexible problemsolver
  • Available to travel extensively worldwide at short notice
  • Introduce trends & learnings from the global cruise industry
  • Research and gain a constant awareness of the industry and our competitors
  • Work with the Hotel Operations team to ensure the delivery of consistent and appropriate entertainment
  • Ensure entertainement content resonates with the specific audience\/market
  • Generate ways of working and provide consistent support network for our large team
  • Assist with recruitment, training, and people management of Cruise Directors & Entertainments team
  • Create, edit, and manage standard operating procedures to ensure consisency with global standard
VISA REQUIREMENTS (if any)

Right to work in Switzerland.


Part of the MSC Group, MSC Cruises is the market leader in the Mediterranean, South Africa and South America, and sails year-round in the Mediterranean and the Caribbean.

Its seasonal itineraries cover northern Europe, the Atlantic Ocean, South America, southern Africa, and the Persian/Arabian Gulf.

MSC Cruises was born in the Mediterranean, and draws inspiration from this heritage to create a unique experience for holidaymakers worldwide.

As a result of a euro 6.5 billions investment programme launched in 2003, MSC Cruises' fleet comprises 13 state-of-the-art cruise ships belonging to four different classes: Lirica, Musica, Fantasia and Meraviglia.

The fleet's average age is 7 years, the youngest in the industry.

In 2014, MSC Cruises launched a euro 9 billion, 10 year investment plan to support the second phase of its growth through the order of up to 11 next generation mega cruise ships.

As a result, MSC Cruises' fleet will double by 2026, while the passenger capacity will triple to reach five million passengers per year.

MSC Cruises is the first cruise company to develop an investment plan of this length and magnitude.

MSC Cruises feels a deep responsibility for the environments in which it operates, and was the first company ever to earn the Bureau Veritas "7 Golden Pearls" for superior management and environmental stewardship.

In 2009, MSC Cruises began an enduring partnership with UNICEF to support various programmes assisting children worldwide.