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Corporate Affairs and Compliance Manager
vor 1 Woche
has grown over its 38-year history to include all-inclusive escorted tours; two award-winning river cruise lines - Scenic and Emerald Cruises; and in 2019, the World's First Discovery Yacht - Scenic Eclipse.
Corporate Affairs and Compliance Manager (M/F %
Responsibilities
- Assist the direct frontline customer support teams managing and resolving guest complaints. Especially, handling incoming escalations by taking ownership and following problems through to resolution independently.
- Assist in the drafting, reviewing, and negotiate of vendor agreements, intercompany and employment agreements.
- Assist with the development and maintenance of corporate policies and procedures.
- Assist with the management of trademarks.
- Review and maintain terms & conditions.
- Conduct legal research on various legal and compliance matters, including maritime law, passenger rights/ consumer law and data protection.
- Assisting the head of tax, legal and compliance with adhoc research and projects.
- Assist in organizing and managing corporate and administrative matters, such as board meetings, general assemblies, etc.
Experience and Qualifications
- Bachelor's degree in Legal Studies, or related field.
- 3+ years of experience working in a similar role, preferably in a corporate legal department or law firm with exposure to maritime law or travel industry regulations.
- Excellent English written and verbal communication skills. German language skills are desirable.
- Work independently, handson approach
- Ability to multitask, prioritize assignments, and meet deadlines in a fastpaced environment.
- Ability to maintain confidentiality and exercise discretion in handling sensitive information.
- Proficiency in Microsoft Office.
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