Head Banking Operations

vor 1 Woche

Zürich, Zürich, Schweiz Sygnum Vollzeit

About us


Sygnum is the world's first regulated Digital Asset Bank, founded on Swiss and Singapore dual heritage, headquartered in Switzerland and operating globally.

We make digital assets bankable, secure and convenient, empowering our clients to invest in the digital asset economy with complete trust.

For the first time with Sygnum, major currencies and digital assets, including Bitcoin, Ethereum and digital CHF and asset tokens are seamlessly integrated in one account.

Sygnum's diverse and talented team of banking, investment and DLT experts is shaping the development of a trusted digital asset ecosystem.


About the Team
Banking Operations is primarily responsible for the setup and maintenance of static data relating to clients and instruments (incl.

cryptos and tokenized assets), the processing of transactions (namely payments, post-trade settlement and clearing) as well as reconciliation and selected regulatory reportings.

Banking Operations contributes to ensuring an optimum customer service, at optimum cost/benefit and risk/benefit relations, by correctly entering relevant data and information into the systems, timely and accurately processing the different types of transactions, ensuring that transaction and position entries are correct, as well as by issuing reports within its scope of responsibility to the relevant stakeholders.


We are looking for our new Head of Banking Operations with a smart mind that tackles challenges with a hands-on attitude and improvement-oriented mindset.

In this position, you report directly to the Chief Operating Officer.

What we offer

  • Managing 3 teams which composed banking operations department, ensuring that all departments run smoothly and efficiently.
  • Overseeing the design and implementation of operational processes and procedures, ensuring compliance with regulatory requirements.
  • Developing and implementing strategies to increase operational efficiency, reduce costs, drive automation, and improve customer satisfaction.
  • Ensuring that all banking operations are carried out in line with the company's policies and procedures.
  • Ensuring effective risk management practices are in place across all departments.
  • Conducting regular assessments of operational processes to identify areas for improvement.
  • Managing and coaching a team of operational staff, ensuring that they are trained to deliver highquality service.
  • Collaborating with other senior management team members to develop and implement organizational goals and objectives.
  • Ensuring that all financial transactions are accurately recorded and reconciled.
  • Developing and managing relationships with internal and external key stakeholders.

What you offer

  • Bachelor's degree in Banking, Finance, Business Administration or related fields.
  • Minimum of 10 years' banking experience, with a minimum of 7 years in banking operations.
  • Indepth knowledge of banking operations, products, and services.
  • Strong understanding of banking regulations and compliance requirements.
  • Excellent organizational skills, soft skills and leadership skills.
  • Demonstrated ability to manage large teams and build strong relationships.
  • Proven ability to analyze complex issues and develop effective solutions.
  • Excellent written and verbal communication skills, including the ability to communicate complex issues in a clear and concise manner.

Our benefits

  • The chance to be part of a movement shaping the futures of our world's financial system.
  • Being part of a company, which drives new and cuttingedge technology in the blockchain space.
  • Opportunity to drive change and leave individual footprints in a fast paced and agile environment.
  • An amazing, diverse, highly skilled, international, and motivated team of professionals.
  • Experienced leadership teams who are masters of scale and facilitate smart growth.
  • Regular gatherings and Team events like Christmas parties, Oktoberfest, Apero's, hence plenty of jokes and laughs.
If you're passionate for scaling a banking operations team combined with technology and blockchain towards a massive global impact, then please send us your CV

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