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Customer Relationship Manager
vor 2 Wochen
YOUR TASKS:
- You identify, develop, and implement CRM strategy and tactics to engage, drive additional revenue and retain our customers and identify new revenue opportunities
- You develop and execute targeted marketing campaigns and implement loyalty programs to increase customer engagement and retention within our Medium Enterprises Segment teams
- You collaborate with the different internal stakeholders as Sales Operations, Product and Customer Service to ensure a seamless customer experience
- You work with the data team to analyze customer data to identify trends and insights, and use this information to create customer journeys, including different channels to drive desired behavior
YOUR SKILLS:
- You have a Bachelor's degree in business, marketing or a related field
- You bring 35 years of experience in Customer Relationship Management, preferably in a B2B environment
- You worked with CRM management software like Salesforce Sales Cloud or Salesforce Marketing Cloud
- You have a proven ability to manage and develop relationships with key stakeholders and work in a fastpaced environment and under pressure
- You have strong interpersonal & communication skills in English, German and French is a plus
OUR OFFER:
- A fast paced working environment where you can reach your full potential
- The freedom to take on responsibility and implement your ideas
- A positive atmosphere, based on trust, mutual aid and a strong team spirit
- A unique corporate culture and a helpful and open environment
- Home office possibilities & flexible working hours
- Attractive working conditions & benefits
- CHF 82'000: This is the minimum salary you can expect for this position. Based on your qualifications your salary can be higher
BENEFITS:
- Private InsuranceWith us you are privately insured in case of accident
- Mobile OfficeWork from the office, from home, or both
- Pension schemeOccupational pension: we cover 60% of the contributions
- Public transport discountsUp to 650. for public transport and a Half-Fare Card for free
- LunchOur FELFEL fridge is always full of tasty dishes for a fair price
- Home Delivery also possible
- Language classesFor free Generally English, German and French classes, but others are also available
- Further trainingWe cover 50% of the costs if job relevant :)
- Maternity and paternity leaveMoms: 16 weeks
Dads:
3 weeks. Fully paid. Enjoy
YOUR CONTACT PERSON:
Claudine
Senior Talent Acquisition Partner
Phone:
By the way:
We don't care about your skin colour, your gender identity or your beliefs... Come as you are, you are just good.
Genève, Zurich
Marketing
Professionals
Permanent
80-100%
YOUR NEW WORKPLACE:
THIS IS US:
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