Client Service Specialist

vor 2 Wochen


Zürich, Zürich, Schweiz Hays CH Vollzeit

Unser Kunde ist auf der Suche nach motivierten Mitarbeitern für das Front Desk Team in der Deutschschweiz. Dabei ist man einer der wichtigsten Kontaktpunkte für jegliche Kundenanliegen.

Die Stelle bietet den idealen Einstieg in die Finanzbranche und Sprungbrett in andere Themengebiete. Du wirst von Kollegen nach einem Einarbeitungsplan trainiert und Grundkenntnisse in Banking sind ausreichend.

Aufgaben
  • Erste Ansprechperson für Kunden und Kundinnen
  • Arbeiten mit modernen digitalen Technologien um eine effiziente Bearbeitung von Kundenanfragen sicher zu stellen und unterstützt wenn nötig im Backoffice
  • Den Kunden die passenden Lösungen anbieten (Kartesperrung, Kreditantrag, online Rechnungen bezahlen, etc.)
  • Kunden dabei unterstützen sich in der digitalen Bankwelt (E-Banking, Mobile Banking oder TWINT) sicher zu fühlen
Qualifikation
  • Interesse an Bankthemen und gute Kommunikationsfähigkeiten
  • Freude an der digitalen Kundenberatung
  • Selbstsicherer Umgang mit neuen Technologien
  • Du bist verhandlungssicher in Deutsch (mündlich und schriftlich); jede weitere Landessprache (F/I) ist von grossem Vorteil

Wir freuen uns auf deine Bewerbung



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