Store Experience Manager

vor 1 Woche

Zürich, Zürich, Schweiz ARKET Vollzeit
Company Description


Are you passionate about growing your team, driving your business and delivering results while providing exceptional customer experiences? Are you a hands-on leader and problem-solver with a big interest in sustainability, and the retail and hospitability industry? We are currently looking for a Store Experience Manager for our first store in Zurich
, who is motivated and excited to join our growing brand with quality and customer experience at its core.


about us


ARKET is a modern-day market that offers essential products for men, women, children and the home, ARKET stores also include a café based on the New Nordic Food Manifesto.

ARKET's mission is to democratise quality through widely accessible, well-made, durable products, designed to be used and loved for a long time.


Job Description:

the role


We are convinced that a high level of customer service combined with our wish to provide every customer with an experience will grow ARKET sales and profitability.

As Store Experience Manager you will be the key player in creating this for ARKET.

You will be overall responsible for leading and developing all departments in store, including the café, and constantly improve daily operations to achieve sales targets and budget.

You lead the store according to company and brand values, standards, policies and routines. You report to the Area Manager.

Some responsibilities include:

  • Lead and develop the entire store team (including the Café) by being a role model and inspire them to reach and exceed goals.
  • Ensure quality and exceptional standards for merchandising, sales activities, store operations, campaigns and stock levels.
  • Continuously evaluate and follow up on customer service levels and sales KPIs and implement relevant actions.

Qualifications:

we are looking for

  • You have a positive attitude and act with warmth and in a genuine way.
  • You are caring and enjoy working with a diverse team.
  • You are able to take initiatives and drive things forward, and you are brave enough to take decisions.
  • You have the ability to overview, plan, organise and prioritise yours and your team's work.
  • You like creating structure, working with numbers and analysing of sales figures.
  • You are flexible and a problem solver who dares to take initiative to find the best solution.
  • You have experience in working in a high traffic retail environment, managing a team and providing a high level of customer service.
  • You have experience in Human Resources and knowledge of local labour law and basic business administration skills.
  • You have good English skills.
Additional Information

we offer
- a work environment where culture and values play a big part in everything we do,
- training for your individual growth,
- national and international development opportunities,

  • 25 % staff discount for all H&M Group brands and staff allowance at ARKET,
- refreshments at work,
- reward program,
- employee assistance program,
- specific local benefits of the H&M Group,
- and a fun working place

we care
ARKET was founded with the mission to simplify good choices and influence positive change in our industry.

By presenting a broad collection of well-considered fashion, food, scents, beauty and home items under one roof, we want to inspire people to live a more sustainable lifestyle.


At ARKET we believe in a diverse and inclusive workplace and we are proud to be an equal opportunity employer.

We are looking forward to hearing from you

  • store manager zurich

    vor 1 Monat

    Zürich, Zürich, Schweiz Celine Store Zürich Vollzeit

    STORE MANAGER ZURICHSociété : Celine Pays / Region : Switzerland Ville : Zurich Secteur d'activités : Fashion & Leather Goods Type de contrat : Permanent Job Métier : Retail Expérience requise : Minimum 10 years Référence : CELI03989 Date de publication : PosteSYMBOL OF ELEGANCE AND AUTHENTIC LUXURY WITH ITS SOPHISTICATED AND TIMELESS COLLECTIONS,...

  • store manager zurich

    vor 1 Woche

    Zürich, Zürich, Schweiz Celine Store Zürich Vollzeit

    STORE MANAGER ZURICHSociété : Celine Pays / Region : Switzerland Ville : Zurich Secteur d'activités : Fashion & Leather Goods Type de contrat : Permanent Job Métier : Retail Expérience requise : Minimum 10 years Référence : CELI03989 Date de publication : PosteSYMBOL OF ELEGANCE AND AUTHENTIC LUXURY WITH ITS SOPHISTICATED AND TIMELESS COLLECTIONS,...

  • store manager zurich

    vor 4 Wochen

    Zürich, Zürich, Schweiz Celine Store Zürich Vollzeit

    STORE MANAGER ZURICHSociété : Celine Pays / Region : Switzerland Ville : Zurich Secteur d'activités : Fashion & Leather Goods Type de contrat : Permanent Job Métier : Retail Expérience requise : Minimum 10 years Référence : CELI03989 Date de publication : PosteSYMBOL OF ELEGANCE AND AUTHENTIC LUXURY WITH ITS SOPHISTICATED AND TIMELESS COLLECTIONS,...

  • Store Manager

    vor 1 Woche

    Zürich, Zürich, Schweiz Sidler - SA Vollzeit

    On behalf of our esteemed Customer, a luxury Company leader in the Luxury field, we are recruiting the following profile, to lead and manage their store in Zurich:STORE MANAGER / LUXURY BRAND / ZURICH- _Duties and responsibilities:_ Responsible to guarantee operative functioning of the store and correct management of sales resources, merchandise in order to...

  • Store Manager

    vor 1 Woche

    Zürich, Zürich, Schweiz GiGroup Vollzeit

    For a renewed Client in the Fashion and Luxury international industry, we are currently looking forSTORE MANAGERJob llocation:Zurich.As a Store Manager, you will have the responsibility for ensuring the achievement of the store business goals (both Sales and profitability) as well as to promote and enhance the brand, in line with corporate policies and...

  • Store Manager

    vor 1 Woche

    Zürich, Zürich, Schweiz LI-VY Vollzeit

    LIVY is a lingerie label for multiple women who dare to express their style and their difference. The brand is recognized for its innovation, creativity, modernity, its multiple facets, as the teams who are driven by a performance and demand culture.Do you share our audacity and passion? The start-up spirit inspires you and your tastes for fashion, lingerie...

  • Store Manager Accessories

    vor 1 Woche

    Zürich, Zürich, Schweiz GiGroup Vollzeit

    For our important client, Accessories Luxury Fashion Company, we are looking for:STORE MANAGER ACCESSORIES - ZÜRICHThis is a full-time on-site role as a Store Manager in Geneva.The Store Manager will be responsible for managing the daily operations of a retail store, including sales, customer service, inventory management, and staff recruitment and...

  • Store Manager Zurich

    vor 1 Woche

    Zürich, Zürich, Schweiz GiGroup Vollzeit

    For our important client, SUNGLASS HUT, we are looking for:STORE MANAGERZURICH GLATTZENTRUMThe Store Manager will be responsible for managing the daily operations of a retail store, including sales, customer service, inventory management, and staff recruitment and training.The Store Manager will also work closely with corporate management to ensure that the...

  • Store Manager Livy

    vor 1 Woche

    Zürich, Zürich, Schweiz Magazine zum Globus AG Vollzeit

    Globus Zürich Bahnhofstrasse- LIVY is a lingerie label designed for women who dare to express their style and their difference.The brand is distinctive for its innovation, creativity, modernity, its multiple facets as a mirror of its teams that are guided by a culture of performance and demand.Do you share our audacity and passion?We are looking for the...

  • BALENCIAGA Assistant Store Manager

    vor 1 Woche

    Zürich, Zürich, Schweiz Balenciaga Switzerland SA Vollzeit

    Description BALENCIAGA Assistant Store Manager | Zurich (New Opening) We are currently seeking an Assistant Store Manager who will report to the Store Manager for our new store opening in Zurich. Your Opportunity Assistant Store Manager leads the store and sales team in order to meet and exceed all sales and KPIs goals, in compliance with all...

  • Assistant Store Manager

    vor 1 Woche

    Zürich, Zürich, Schweiz GiGroup Vollzeit

    For a renowned international brand in the fashion/luxury sector with a store located in Zurich, we are looking for a:ASSISTANT STORE MANAGERReporting directly to the Store Manager, you will ensure customer satisfaction, supports sales staff to drive sales, maximizes productivity, profitability and compliance with company procedures within a store...

  • Zürich Store Manager

    vor 1 Monat

    Zürich, Zürich, Schweiz Bulgari SA Vollzeit

    Zürich Store ManagerSociété : Bulgari S.P.A Pays / Region : Switzerland Ville : Zurich Secteur d'activités : Watches & Jewellery Type de contrat : Permanent Job Métier : Retail Expérience requise : Minimum 10 years Référence : BULG08344 Date de publication : PosteIn order to strengthen the team of our prestigious flagship boutique at Bahnhofstrasse...

  • Zürich Store Manager

    vor 1 Monat

    Zürich, Zürich, Schweiz Bulgari SA Vollzeit

    Zürich Store ManagerSociété : Bulgari S.P.A Pays / Region : Switzerland Ville : Zurich Secteur d'activités : Watches & Jewellery Type de contrat : Permanent Job Métier : Retail Expérience requise : Minimum 10 years Référence : BULG08344 Date de publication : PosteIn order to strengthen the team of our prestigious flagship boutique at Bahnhofstrasse...

  • Zürich Store Manager

    vor 4 Wochen

    Zürich, Zürich, Schweiz Bulgari SA Vollzeit

    Zürich Store ManagerSociété : Bulgari S.P.A Pays / Region : Switzerland Ville : Zurich Secteur d'activités : Watches & Jewellery Type de contrat : Permanent Job Métier : Retail Expérience requise : Minimum 10 years Référence : BULG08344 Date de publication : PosteIn order to strengthen the team of our prestigious flagship boutique at Bahnhofstrasse...

  • Zürich Store Manager

    vor 1 Woche

    Zürich, Zürich, Schweiz Bulgari SA Vollzeit

    Zürich Store ManagerSociété : Bulgari S.P.A Pays / Region : Switzerland Ville : Zurich Secteur d'activités : Watches & Jewellery Type de contrat : Permanent Job Métier : Retail Expérience requise : Minimum 10 years Référence : BULG08344 Date de publication : PosteIn order to strengthen the team of our prestigious flagship boutique at Bahnhofstrasse...

  • Zürich Store Manager

    vor 4 Wochen

    Zürich, Zürich, Schweiz Bulgari SA Vollzeit

    Zürich Store ManagerSociété : Bulgari S.P.A Pays / Region : Switzerland Ville : Zurich Secteur d'activités : Watches & Jewellery Type de contrat : Permanent Job Métier : Retail Expérience requise : Minimum 10 years Référence : BULG08344 Date de publication : PosteIn order to strengthen the team of our prestigious flagship boutique at Bahnhofstrasse...

  • Balenciaga Assistant Store Manager Globus

    vor 1 Woche

    Zürich, Zürich, Schweiz Groupe Kering Vollzeit

    SummaryAbout usCristóbal Balenciaga founded the House in 1917 in his home of Spain. In 1937, he established the brand in Paris, designing its collections there until 1968. Cristóbal Balenciaga had a reputation as a couturier of uncompromising standards and was referred to as "the master of us all" by Christian Dior and as "The Couturier of the Couturiers"...

  • Balenciaga Assistant Store Manager Zurich

    vor 1 Woche

    Zürich, Zürich, Schweiz Groupe Kering Vollzeit

    SummaryAbout usCristóbal Balenciaga founded the House in 1917 in his home of Spain. In 1937, he established the brand in Paris, designing its collections there until 1968. Cristóbal Balenciaga had a reputation as a couturier of uncompromising standards and was referred to as "the master of us all" by Christian Dior and as "The Couturier of the Couturiers"...

  • Store Manager

    vor 1 Woche

    Zürich, Zürich, Schweiz RETAIL Experts Vollzeit

    Für eine Schweizer Uhrenmarke suchen wir nach Vereinbarung einen erfahrenen Store Manager (m/w) - Standort Zürich City.**IHRE AUFGABEN- Sie leisten einen aktiven Beitrag zum Erfolg der Boutique und zur Erreichung der Verkaufsziele- Sie generieren und pflegen den Kontakt mit der lokalen sowie internationalen Kundschaft und bauen die Beziehungen zu...

  • Store Manager

    vor 1 Woche

    Zürich, Zürich, Schweiz RETAIL Experts Vollzeit

    Für eine Schweizer Uhrenmarke suchen wir nach Vereinbarung einen erfahrenen Store Manager - Standort Zürich City.**IHRE AUFGABEN- Sie leisten einen aktiven Beitrag zum Erfolg der Boutique und zur Erreichung der Verkaufsziele- Sie generieren und pflegen den Kontakt mit der lokalen sowie internationalen Kundschaft und bauen die Beziehungen zu Hoteliers,...