Senior Consumer Market Insight Manager
vor 1 Monat
The L'OCCITANE Group is a global, natural and organic ingredient-based cosmetics and well-being products maker, producer and retailer. The Group is built on strong values of entrepreneurship, team work, respect and authenticity. It is committed to developing products that are environmentally friendly and sustainable.
The Group has 8 brands : L'OCCITANE en Provence, Melvita, Erborian, L'OCCITANE au Brésil, Elemis, Sol de Janeiro, Grown Alchemist and LimeLife.
With a presence in 90 countries, our products are distributing in more than 3,000 stores in the world.Senior Consumer Market Insight Manager
CONTEXT & MISSION : The vision of Consumer & Market Insights is to make human centricity a competitive advantage for the L'Occitane Group. We ensure to put consumers at the heart of our reflections, to build brand uniqueness and differentiation and secure long-term growth. We drive an external and brand building focused culture in the organization and help building brand uniqueness and differentiation and secure long-term growth.
We are looking for a Senior Consumer and Market Insights Manager. You will work on the global brand strategy for L'Occitane en Provence and help the company make strategic choices across the portfolio. The role is reporting to the Global Consumer & Market Insights Director.
MAIN RESPONSIBILITIES :
Global Brand L'Occitane en Provence :
Help drive strategic decisions at HQ and in key markets, based on global consumer insights, that will drive total brand health and desirability in the long term
Provide a holistic view of global prestige retail beauty in terms of category trends, consumer expectations, competitive benchmarks
Master the customer journey and support cross-functional teams in maximizing their business impact across omnichannel touchpoints and customer lifecycle, ensuring that the brand experience matches the standards of prestige and is rooted in consumer needs at key points of contact in the marketing funnel
Proactively scout, assess, and suggest market research techniques and tools that address business needs and drive consumer-centric decision-making across the organization by enabling the CMI team to operate as a centre of excellence for the whole organisation, and become a strategic partner for the Marketing, Communication, R&D and amongst others.
Ensure data excellency within the organization (capability building, data reliability, data accessibility)
HOW YOU CAN FIT :
At least 7-10 years of consumer insights experience, preferably in the beauty industry and preferably in a regional or global role
At least 2-3 years experience in the luxury sector: beauty, fashion, jewellery, hospitality, etc.
Proficiency in all key aspects of brand building excellence, understanding of mental & physical availability drivers, insight generation
Experience in leading qualitative and quantitative market research projects end-to-end, from design to activation of learnings
Strong skills on data analysis and statistics, ability to draw out insights from research and turn complex data into actionable recommendations
Experience in shopper insights, shopper psychology & behaviour across omnichannel touchpoints
Strategic thinker with a proven track record translating insights into business growth
Well-balanced mindset between analytical skills and story-telling capabilities
High level of maturity, excellent communication and influencing skills across organizational levels
Problem-solving attitude and can do working approach
Fluency in English; a good French base is an advantage
Strong team spirit and ability to interact constructively with people at all levels and from diverse cultures
WHAT WE OFFER:
Working for a unique company, strongly committed towards the planet and the people (B Corp certification)
Working with passionate colleagues coming from all over the world
A unique culture centered around entrepreneurship, where everyone is expected to collaborate, experiment & move fast
Internal mobility opportunities
Monthly allocation & discount for store products
Attractive Social Insurances coverage
5 weeks annual leaves & 3 extra-days offered as public holidays
Flexible and Hybride Work arrangement
Attractive Parental Leave Policy
Public Transport allowance
Permanent contract
Starting Date : 1st April 2024
Location: Headquarters, Geneva (Plan-les-Ouates)
-
Business Intelligence Analyst
vor 1 Monat
Plan-les-Ouates, Schweiz Ralph Lauren VollzeitRalph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products,...
-
Business Intelligence Analyst
vor 4 Wochen
Plan-les-Ouates, Genf, Schweiz Ralph Lauren VollzeitRalph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and...
-
Business Intelligence Analyst
vor 3 Wochen
Plan-les-Ouates, Schweiz Ralph Lauren VollzeitPosition Overview The Business Strategy Analyst is a key support role for EMEA business strategy, providing a blend of quantitative data analytics, qualitative insights, trend monitoring, and market research. Collaborating closely with the X-brand assortment & Business Growth Strategy team, the Analyst shapes business strategy by contextualizing present...
-
Fashion Buying Manager
Vor 6 Tagen
Plan-les-Ouates, Schweiz Ralph Lauren VollzeitPosition Overview Buying Manager at Ralph Lauren is responsible for managing the successful development, communication and execution of Omni Channel, Buying and Merchandising of regional assortment, goals and strategies for all product categories within the Ralph Lauren Regional Channels. This individual will report into the Buying Lead. The position will...
-
CRM Manager
Vor 2 Tagen
Plan-les-Ouates, Schweiz Groupe Clarins VollzeitReporting to the Head of Ecommerce & CRM - Nordics, you will be responsible for growing our direct-to-consumer business in 4 Nordic markets (Sweden, Norway, Denmark and Finland) by increasing the revenues from our own channels. You will be developing customer engagement, loyalty and lifetime value by building our online loyalty program and communicating...
-
CRM Manager
Vor 7 Tagen
Plan-les-Ouates, Schweiz Groupe Clarins VollzeitReporting to the Head of Ecommerce & CRM - Nordics, you will be responsible for growing our direct-to-consumer business in 4 Nordic markets (Sweden, Norway, Denmark and Finland) by increasing the revenues from our own channels. You will be developing customer engagement, loyalty and lifetime value by building our online loyalty program and communicating...
-
Supplier contract Manager 100%
vor 3 Wochen
Plan-les-Ouates, Schweiz Stragen VollzeitSummary of the job positionThe main role of the Supplier Contract Manager is to manage new and existing contracts and support the business to ensure all goods and services are obtained at the required value and with optimal terms to secure Stragen business and always with a view of continuous improvement (flows and costs).The Supplier Contract Manager is...
-
Client Solutions
Vor 4 Tagen
Plan-les-Ouates, Schweiz Piaget VollzeitClient Solutions & Adoption Project Manager at Maison Piaget « Always do better than necessary » is not only our founder’s motto; it is also the mindset that drives us every day to do what has never been done before! If you are: Client centric and results oriented Entrepreneur with a hands-on approach Analytical and interesting in client...
-
Client Solutions
Vor 4 Tagen
Plan-les-Ouates, Schweiz Richemont VollzeitClient Solutions & Adoption Project Manager at Maison Piaget « Always do better than necessary » is not only our founder’s motto; it is also the mindset that drives us every day to do what has never been done before! If you are: Client centric and results oriented Entrepreneur with a hands-on approach Analytical and interesting in...
-
Global Integrated Media Manager
vor 3 Wochen
Plan-les-Ouates, Schweiz Vacheron Constantin VollzeitGLOBAL INTEGRATED MEDIA MANAGER Plan-les-Ouates, Geneva, Switzerland Permanent Contract Through our universe, our collaborators from different horizons share a common objective: the ongoing quest for excellence driven by the outstanding abilities and commitment of the women and men who work in our Maison. As a House of Connoisseurs in Haute...
-
Wholesale Omni-channel Marketing Manager Emea
vor 4 Wochen
Plan-les-Ouates, Schweiz Ralph Lauren VollzeitPosition Overview Working within the Wholesale Marketing EMEA team in the Geneva office, the Wholesale Omni-channel Marketing Manager will play a key role in driving Ralph Lauren’s mission to be the Leading Luxury Lifestyle Brand across Pureplayers, Bricks & Clicks, Bricks & Mortar, Franchisee & Specialty stores, with a focus on the Southern Europe region...
-
Marketing Lead
vor 4 Wochen
Plan-les-Ouates, Schweiz Smood Vollzeit**About Smood**: Smood is the leading last mile delivery service in Switzerland. We aim to improve the lives of Swiss people in everything we do. Smood is a food-tech company connecting Swiss consumers with more than 2,000 restaurants and 80 Migros stores and we are constantly exploring additional services to expand our core offering. All mobile apps, the...
-
Global Integrated Media Manager
vor 4 Wochen
Plan-les-Ouates, Genf, Schweiz Richemont VollzeitGLOBAL INTEGRATED MEDIA MANAGERPlan-les-Ouates, Geneva, SwitzerlandPermanent Contract Through our universe, our collaborators from different horizons share a common objective: the ongoing quest for excellence driven by the outstanding abilities and commitment of the women and men who work in our Maison. As a House of Connoisseurs in Haute Horlogerie,...
-
Senior Manager – Audit
vor 2 Wochen
Plan-les-Ouates, Schweiz Sigma - Manufacture de talents ® VollzeitOn behalf of one of our client, we are currently looking for aSenior Manager – Auditfor its Geneva’s office (Lausanne can be considered). Our client is a growing audit company, with several offices in Switzerland, specialized in audit, accounting and tax, and member of an international network.Responsibilities:Participate in / lead the audit of the...
-
Senior Manager – Audit
vor 2 Wochen
Plan-les-Ouates, Schweiz Sigma - Manufacture de talents ® VollzeitOn behalf of one of our client, we are currently looking for aSenior Manager – Auditfor its Geneva’s office (Lausanne can be considered). Our client is a growing audit company, with several offices in Switzerland, specialized in audit, accounting and tax, and member of an international network.Responsibilities:Participate in / lead the audit...
-
Senior Manager – Audit
vor 2 Wochen
Plan-les-Ouates, Schweiz Sigma - Manufacture de talents ® VollzeitOn behalf of one of our client, we are currently looking for aSenior Manager – Auditfor its Geneva’s office (Lausanne can be considered). Our client is a growing audit company, with several offices in Switzerland, specialized in audit, accounting and tax, and member of an international network.Responsibilities:Participate in / lead the audit of the...
-
VM Project Manager
vor 3 Wochen
Plan-les-Ouates, Schweiz Piaget VollzeitVM Project Manager « Always do better than necessary » is not only our founder’s motto; it is also the mindset that drives us every day to do what has never been done before! Have you ever thought about becoming a member of the Piaget Family? If you are: Creative & in the same time Organized / Pro-active Innovative with a strong...
-
Business Analyst 100%
vor 4 Wochen
Plan-les-Ouates, Schweiz Stragen VollzeitAccountabilitiesConduct multi-country market research (EU, US) to identify opportunities for the development of the Stragen product portfolioAnalysis based on a thorough understanding of customer needs and market environmentDeliverable: wish list and 5-year planCompetitive intelligence, market insights (product launches, phase III development)Analyze and...
-
Business Coordinator
vor 1 Woche
Plan-les-Ouates, Schweiz Clarins VollzeitBUSINESS COORDINATOR**Prêt à insuffler de la passion à votre carrière ?** - Leader mondial du soin et du maquillage d'origine naturelle, le groupe Clarins est avant tout l’incarnation d’une histoire familiale engagée, mue par sa passion pour l’innovation et son esprit d’indépendance. Sa raison d’être est de « rendre la vie plus belle,...
-
Global Integrated Media Manager
vor 1 Monat
Plan-les-Ouates, Schweiz Richemont VollzeitGLOBAL INTEGRATED MEDIA MANAGER Plan-les-Ouates, Geneva, Switzerland Permanent Contract Through our universe, our collaborators from different horizons share a common objective: the ongoing quest for excellence driven by the outstanding abilities and commitment of the women and men who work in our Maison. As a House of Connoisseurs in Haute...