IT Operations and Monitoring Manager

vor 1 Monat

Le Brassus, Schweiz Audemars Piguet Vollzeit
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Le présent et le futur d'Audemars Piguet se construisent grâce à la contribution de tous nos talents. Inspirés par la richesse de notre passé, nous sommes enthousiastes à l'idée de ce que nous créerons dans le futur. Ensemble, nous sommes résolument tournés vers l'avenir et en quête continue d'excellence dans tous nos métiers.

Si notre mission vous inspire, venez forger votre propre chemin au sein de notre famille pour que l'on continue de créer l'extraordinaire. Écrivons le prochain chapitre de votre carrière ensemble Description du poste

We are seeking an experienced IT Operations and Monitoring Manager to lead and oversee the operational team of our organization's critical IT applications.

This role requires a strong background in IT operations management, incident management, and people management. The successful candidate will play a pivotal role in ensuring the stability, performance, and resilience of our applications while effectively managing incidents and leading a team.

Key Responsibilities:

Manage and Develop the IT operations team, providing guidance, mentorship, and enabling a collaborative environment,
Develop and implement strategies for optimizing application performance, stability, and scalability to meet business requirements,
Oversee the deployment, configuration, and maintenance of applications, ensuring they adhere to best practices and align with the overall IT architecture,
Oversee the incident response plans, ensuring timely and effective resolution of incidents to minimize business impact,
Develop and maintain strong relationships with key stakeholders, including application owners, business units, and IT leadership,
Collaborate with the other IT team to ensure that applications align with the overall IT architecture strategy and standards and manage the IT Budget for the Operations team,
Drive continuous improvement initiatives to enhance operational efficiency and effectiveness in application management and incident response,
Monitor application performance, analyse trends and proactively address potential issues,
Collaborate with external vendors for IT Services and products ensuring a cost-effective delivery of services based on SLA's,Qualifications5 years experience in IT operations and incident management. Demonstrated leadership skills with a track record of managing and motivating IT Teams to achieve objectives,
Strong technical background with experience in IT Infrastructure and Critical applications,
Experience in formulating and implementing IT Policies and standards,
Excellent knowledge of problem-solving methodology (Fishbone, 5 Whys, etc.), with the ability to lead and guide teams through complex incidents and operational challenges,
Experience in managing relationships with external vendors, working alongside the purchasing department to negotiate contracts and ensuring the defined SLAs are met,
Proven experience in crisis management and ability to remain calm and effective under pressure. - Exceptional communication and interpersonal skills, with the ability to effectively communicate with technical and non-technical stakeholders,
Previous experience in managing an IT Budget,
Proficient both in French and English,
ITIL V4 certificate is a plus.Informations supplémentaires

Ce que nous offrons :

Les assurances maladie (base et complémentaire)5 semaines annuelles de congé avec 2 semaines supplémentaires entre Noël et Nouvel An grâce au cumul quotidien de minutes additionnelles ;Des coachings sportifs individuels et en groupeDes contributions à vos activités sportives ou culturelles ainsi qu'aux abonnements encourageant la mobilité douce (CFF par exemple)Parkings gratuits et recharge offerte pour les voitures électriques ;Possibilité de travailler à distance depuis plusieurs sites (GE/VD/NE) ;Une LPP avec des taux avantageux

Vous souhaitez exprimer votre expertise au sein d'Audemars Piguet ? N'hésitez pas et postulez en ligne Nous nous réjouissons de discuter des opportunités qui pourraient correspondre à votre prochaine aventure professionnelle.

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