Lead - Fraud and Abuse

vor 3 Wochen

CH Zürich On AG Vollzeit

‹ Back to jobs

Lead - Fraud and Abuse

Locations: Zurich, Berlin

Apply for this roleEcommerceEcommerce In short

We're a dynamic, global company on the journey to become the most premium global sportswear brand built on innovation, design, and sustainability. Committed to igniting the human spirit through movement.

As we continue to expand rapidly, ensuring the integrity and security of our operations is paramount. That's why we're seeking an experienced Lead - Fraud and Abuse Specialist to join our dedicated team. In this pivotal role, you'll leverage your expertise to safeguard our brand, mitigate risks, and drive strategies to combat fraudulent activities across our diverse sales channels.

Your responsibilities will include developing and implementing robust fraud detection mechanisms, conducting thorough risk assessments, and collaborating closely with cross-functional teams to strengthen our defenses against emerging threats. Additionally, you'll play a key role in shaping our fraud prevention strategies, leveraging data analytics and industry best practices to stay ahead of evolving risks.

Your Mission
  • Lead the evaluation and enhancement of existing abuse detection processes and tools to bolster efficacy
  • Engage with global and regional stakeholders to establish and monitor key performance goals and metrics
  • Collaborate with partner teams to share knowledge and craft robust tooling for investigative processes
  • Develop and facilitate internal training programs focusing on fraud and abuse prevention and detection
  • Contribute to the formulation of security policies and initiatives to enhance customer experience during abuse scenarios
  • Aggregate and refine data for advanced analytics and the automation of investigations
  • Vendor exploration and implementation of innovative solutions for process automation and manual investigation streamlining
Your story
  • You have a proven track record of 5+ years in e-commerce fraud prevention or investigation, demonstrating a deep understanding of industry dynamics
  • You have exceptional organisational, analytical, and critical thinking skills, enabling effective problem-solving in complex scenarios
  • You can demonstrate proactivity in conducting thorough research to uncover insights and inform decision-making
  • You have excellent stakeholder management abilities, adept at navigating regional nuances while aligning with global standards
  • You are proficient in Fraud and Policy abuse prevention framework development and deployment, ensuring adherence to industry best practices
  • You have the ability to thrive in a fast-paced environment, consistently meeting deadlines and adeptly prioritising deliverables
  • You have experience in driving tangible improvements in customer experience through strategic initiatives involving NPS, and Customer service case load
  • You are experienced in investigating automation techniques, facilitating more efficient and effective operations

  • Lead - Fraud and Abuse

    vor 1 Monat

    CH-8005 Zürich On AG Vollzeit

    ‹ Back to jobs Lead - Fraud and Abuse Locations: Zurich, BerlinApply for this roleEcommerceEcommerce In short We're a dynamic, global company on the journey to become the most premium global sportswear brand built on innovation, design, and sustainability. Committed to igniting the human spirit through movement. As we continue to expand rapidly, ensuring...

  • Lead - Fraud and Abuse

    vor 3 Wochen

    Zürich, Zürich, Schweiz On AG Vollzeit

    ‹ Back to jobsLead - Fraud and AbuseLocations: Zurich, BerlinApply for this roleEcommerceEcommerceIn shortWe're a dynamic, global company on the journey to become the most premium global sportswear brand built on innovation, design, and sustainability. Committed to igniting the human spirit through movement.As we continue to expand rapidly, ensuring the...

  • Lead - Fraud and Abuse

    vor 4 Wochen

    Zürich, Zürich, Schweiz On AG Vollzeit

    ‹ Back to jobsLead - Fraud and AbuseLocations: Zurich, BerlinApply for this roleEcommerceEcommerceIn shortWe're a dynamic, global company on the journey to become the most premium global sportswear brand built on innovation, design, and sustainability. Committed to igniting the human spirit through movement.As we continue to expand rapidly, ensuring the...

  • Senior Specialist

    vor 2 Monaten

    CH-8005 Zürich On AG Vollzeit

    ‹ Back to jobs Senior Specialist - Fraud and Abuse Locations: Zurich, BerlinApply for this roleEcommerceEcommerce In short We're a dynamic, global company on the journey to become the most premium global sportswear brand built on innovation, design, and sustainability. Committed to igniting the human spirit through movement. As we continue to expand...

  • Senior Specialist – Fraud and Abuse

    vor 3 Wochen

    Zürich, Zürich, Schweiz On Vollzeit

    Team for Career SiteEcommerceIn shortWe're a dynamic, global company on the journey to become the most premium global sportswear brand built on innovation, design, and sustainability. Committed to igniting the human spirit through movement.As we continue to expand rapidly, ensuring the integrity and security of our operations is paramount. That's why we're...

  • Senior Specialist – Fraud and Abuse

    vor 2 Monaten

    Zürich, Zürich, Schweiz On Vollzeit

    Team for Career SiteEcommerceIn shortWe're a dynamic, global company on the journey to become the most premium global sportswear brand built on innovation, design, and sustainability. Committed to igniting the human spirit through movement.As we continue to expand rapidly, ensuring the integrity and security of our operations is paramount. That's why we're...

  • Senior Specialist

    vor 2 Monaten

    Zürich, Schweiz On Vollzeit

    Team for Career Site Ecommerce In short We’re a dynamic, global company on the journey to become the most premium global sportswear brand built on innovation, design, and sustainability. Committed to igniting the human spirit through movement. As we continue to expand rapidly, ensuring the integrity and security of our operations is paramount. That’s why...

  • Senior Specialist

    vor 3 Wochen

    Zürich, Schweiz On Vollzeit

    Team for Career Site Ecommerce In short We’re a dynamic, global company on the journey to become the most premium global sportswear brand built on innovation, design, and sustainability. Committed to igniting the human spirit through movement. As we continue to expand rapidly, ensuring the integrity and security of our operations is paramount. That’s why...

  • Senior Specialist

    vor 3 Wochen

    Zürich, Zürich, Schweiz On AG Vollzeit

    ‹ Back to jobsSenior Specialist - Fraud and AbuseLocations: Zurich, BerlinApply for this roleEcommerceEcommerceIn shortWe're a dynamic, global company on the journey to become the most premium global sportswear brand built on innovation, design, and sustainability. Committed to igniting the human spirit through movement.As we continue to expand rapidly,...

  • Senior Specialist

    vor 2 Monaten

    Zürich, Zürich, Schweiz On AG Vollzeit

    ‹ Back to jobsSenior Specialist - Fraud and AbuseLocations: Zurich, BerlinApply for this roleEcommerceEcommerceIn shortWe're a dynamic, global company on the journey to become the most premium global sportswear brand built on innovation, design, and sustainability. Committed to igniting the human spirit through movement.As we continue to expand rapidly,...

  • Manager - Fs Regulatory & Compliance - Fraud

    vor 1 Woche

    Zürich, Zürich, Schweiz KPMG Vollzeit

    Do you have experience in the financial sector and want to take action against financial crime and fraud? As a future member of our regulation team, you will advise financial service providers in particular on a wide range of regulatory issues with a focus on fraud prevention issues.ZurichImmediately or by appointment100 %Your contribution to KPMGAdvise...

  • Manager - Fs Regulatory & Compliance - Fraud

    vor 1 Woche

    Zürich, Zürich, Schweiz KPMG-Switzerland Vollzeit

    Do you have experience in the financial sector and want to take action against financial crime and fraud? As a future member of our regulation team, you will advise financial service providers in particular on a wide range of regulatory issues with a focus on fraud prevention issues.Manager - FS Regulatory & Compliance - Fraud PreventionYour contribution to...

  • Card Fraud Specialist In Customer Service

    vor 1 Monat

    Zürich, Schweiz TEKsystems Vollzeit

    Card Fraud Specialist, 100% Your role : Are you service-oriented and looking for a varied job in a dynamic environment? Do you have an investigative mind? As a Card Fraud Specialist, you are responsible for handling card and ATM offences at a leading bank in Zurich. More specifically: • Settle claims and disputed transactions for a leading bank in...

  • Card Fraud Specialist In Customer Service

    vor 3 Wochen

    Zürich, Schweiz TEKsystems Vollzeit

    Card Fraud Specialist, 100% Your role : Are you service-oriented and looking for a varied job in a dynamic environment? Do you have an investigative mind? As a Card Fraud Specialist, you are responsible for handling card and ATM offences at a leading bank in Zurich. More specifically: • Settle claims and disputed transactions for a leading bank in...

  • Card Fraud Manager

    vor 1 Woche

    Zürich, Zürich, Schweiz UBS Vollzeit

    Switzerland Zürich Operations, Product Management and Development Personal & Corporate BankingJob Reference #BRCity ZürichJob Type Full Time, Part TimeYour role Are you serviceoriented and looking for a varied job in a dynamic environment? Do you have an investigative mind? As a Card Fraud Specialist, you are responsible for handling card and ATM offences...

  • Senior Lead

    vor 2 Monaten

    CH-8005 Zürich On AG Vollzeit

    ‹ Back to jobs Senior Lead - Franchise Lead Court Location: ZurichApply for this roleProduct StrategyProduct Strategy In short This position will holistically shape and drive the development of key footwear franchises within On’s Court category from its strategic positioning and distribution to ensuring a sustainable franchise brand management and...

  • Senior Lead

    vor 2 Wochen

    CH-8005 Zürich On AG Vollzeit

    ‹ Back to jobs Senior Lead - Franchise Lead Court Location: ZurichApply for this roleProduct StrategyProduct Strategy In short This position will holistically shape and drive the development of key footwear franchises within On’s Court category from its strategic positioning and distribution to ensuring a sustainable franchise brand management and...

  • Senior Copy Lead

    vor 4 Wochen

    CH-8005 Zürich On AG Vollzeit

    ‹ Back to jobs Senior Copy Lead Locations: Zurich, LondonApply for this roleMarketingMarketing In short On launched in 2010 with the goal to revolutionize the sensation of running. Fast forward to 2024 and we’re more than a running brand: we’re one of the fastest growing premium sportswear brands in the world. At the heart of the brand is our in-house...

  • Senior Copy Lead

    vor 3 Wochen

    CH-8005 Zürich On AG Vollzeit

    ‹ Back to jobs Senior Copy Lead Locations: Zurich, LondonApply for this roleMarketingMarketing In short On launched in 2010 with the goal to revolutionize the sensation of running. Fast forward to 2024 and we’re more than a running brand: we’re one of the fastest growing premium sportswear brands in the world. At the heart of the brand is our in-house...

  • Global Visual Merchandising Lead

    vor 2 Monaten

    CH-8005 Zürich On AG Vollzeit

    ‹ Back to jobs Global Visual Merchandising Lead Location: ZurichApply for this roleMarketingMarketing In short As On’s Global Visual Merchandising Lead, you will play a pivotal role in creating impactful and engaging retail experiences across our Direct-to-Consumer (DTC) and Business-to-Business (B2B) channels. You will lead our Regional VM teams in...