Salesforce Consultant/Senior Consultant, Deloitte Digital, Zurich, Geneva 80-100%

vor 1 Monat

Geneva Zurich, Schweiz Deloitte AG Teilzeit
Basic information Business line Consulting City Geneva, Zurich Experience level Experienced Working time percentage 80% - 100% Date published 13-Dec-2023 Req # 14321 Job description

When you join Deloitte, you will be joining an organisation deeply committed to making a positive impact in the world.

As part of our Digital Customer team you will advise and support leading (inter)national companies in implementing and optimizing commercial processes enabled by cutting-edge commercial technologies.

In addition to investing in your development, we offer an attractive set of primary and secondary conditions, including but not limited to flexible working conditions, an active Young Deloitte network, empowered well-being programs, and a responsible and green business environment.

Click here to find out more about Deloitte Digital.

How you can make an impact

  • Designing how technology can best enable the commercial process, and implementing this design in Salesforce
  • Defining and owning business requirements and advising clients on improvement actions
  • Supporting and leading workshops for process design and improvement
  • Defining, analysing and mapping commercial processes and the related impact on the organisation
  • Maintaining good client relationships at your level
  • Contributing to project deliverables, as well as the deliverables of your team and recommend actions for continuous improvement

Who we are looking for

You are passionate about how business can use technology and digital tools to transform customer experience and have a first experience in implementing CRM solutions.

You are sharp, analytical and focused on substance - a real high-flyer. Your main objective is always to achieve the best result for your clients. To achieve this, you set the bar high for your colleagues and yourself. And you have the necessary skills to achieve this result in collaboration with many stakeholders (in Switzerland and abroad).

  • Strong analytical skills and a Master's degree (such as Business Administration, Business Economics, Marketing, Business & ICT, Information Science, Computer Science or a beta study) is a plus
  • Demonstrable experience with IT and understanding in how commercial technologies can be customized according to the requirements and wishes of our customers
  • 1-3 years of experience in working with/implementing Salesforce products
  • You have an affinity with commercial sales and service processes
  • Experience and knowledge of agile project methodologies and design thinking
  • Demonstrable experience with IT and interest in understanding how commercial technologies work and can be customized according to the requirements and wishes of our customers
  • You are professionally driven and ambitious, you do not let go of the challenge until there is a solution, and you show commitment to the realisation of the solution in practice
  • You are open to working abroad and you have a good sense of political relationships and cultural differences
  • Fluency in German and English is essential
You will directly work from day one for a diverse range of customers. You will have a great deal of responsibility and opportunities for personal initiative. In a multidisciplinary and diverse team, your contribution to projects is indispensable from the start.

Your team

Become part of a diverse, multinational and highly motivated team at our Zurich office. We will help you grow both personally and professionally: through our trainings, mentoring programmes and on-the-job learning, but also by connecting with your colleagues across all business lines.

How to apply

We look forward to hearing from you Please click on "apply now" to submit a complete application, including a CV, cover letter, references, and degree certificates.

If you have any questions, please contact Gemma at talent@deloitte.ch 

Life at Deloitte

At Deloitte, your ideas create impact and spark meaningful change for our clients, people, and society. Your unique expertise, background, and perspective helps us find new ways into the most complex challenges, so we can brighten the futures of those our work affects. At Deloitte, you can build a career that inspires and energises you. At Deloitte, you can choose your impact.

In Switzerland, we provide industry-specific services in the areas of Audit & Assurance, Consulting, Financial Advisory, Risk Advisory and Tax & Legal. With more than 2,600 employees at six locations, we serve companies and organisations of all sizes in all industry sectors. We offer meaningful and challenging work, a place where you can be you and where you will never stop growing. You will benefit from flexible working conditions as well as wellbeing and parental programmes.

Join us and become part of a global network of like-minded people dedicated to making a difference, whether by addressing climate change or improving 100 million futures by 2030. Want to know more about opportunities at Deloitte? Visit www.deloitte.com/ch/careers.

Disclaimer

We consider all qualified applicants for employment regardless of race, ethnicity, religious beliefs, gender, sexual orientation, gender identity, national origin, age or disability, in accordance with applicable law. Research shows that women are less likely to apply for roles unless they match all the criteria; don’t hold yourself back – apply today.

We do not accept applications from recruitment agencies for this position. Deloitte AG and Deloitte Consulting AG are Swiss subsidiaries of Deloitte LLP, the DTTL member firm in the United Kingdom.

Requisition code: 14321

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