Salesforce Manager, Lifesciences/Medtech Industry

vor 1 Monat

Basel Geneva Zurich, Schweiz Deloitte AG Teilzeit
Basic information Business line Consulting City Basel, Geneva, Zurich Experience level Experienced Working time percentage 80% - 100% Date published 28-Feb-2024 Req # 14323 Job description

Help clients improve commercial processes through cutting edge technology

As part of our Digital Customer team, you will advise leading (inter)national companies in implementing and optimizing commercial processes enabled by cutting-edge commercial technologies.

Join our multidisciplinary and diverse Sales and Service Transformation Team and work from day one for a diverse range of customers and projects spanning many sectors, including Life Sciences and in the Not-For-Profit sector, and many others. You will have a great deal of responsibility and many opportunities for personal initiative and growth.

How you can make an impact

As a Manager, we expect you to efficiently balance your technical Salesforce expertise, Lifesciences/Medtech industry know how with strong leadership and management skills to guide the teams you will be responsible for and deliver successful projects that meet clients needs and expectations.

  • Build and maintain strong client relationship, through understanding their needs, industry they are operating in and challenges they are going through 
  • Define project objectives, scope, timelines, deliverables, deliver implementation projects on time and on given budget and monitor risks and issues that might arise, while finding the right mitigation actions
  • Effectively manage the project teams, providing guidance, mentorship and coaching to team members when required
  • Ensure client satisfaction through monitoring, gathering feedback, addressing client concerns and ensure their needs are met 
  • Ensure that the team is equipped with the right tools and resources for a given project
  • Oversee the technical aspects of the project, ensuring alignment with best practices and industry standards
  • Define, analyse and map commercial processes and the related impacts on the organisation for the Lifesciences/Medtech industries 
  • Demonstrate knowledge of different technologies underpinning commercial processes specific to the Lifesciences/Medtech industries, including Salesforce, Veeva, IQvia,etc and lead the project team in designing the right target solution for the client
  • Lead workshops preparation and execution for process design and improvements
  • Actively stay up to date with current business and sector trends relevant to the market and customer needs within Lifesciences/Medtech
  • Drive technical and commercial proposals and lead oral presentations with the client

Who we are looking for

  • Strong analytical skills combined with a collaborative and impact-oriented mindset, enabling you to achieve the best results for your clients, working with a variety of stakeholders in Switzerland
  • You have a deep understanding of sales and service processes and the ability to drive business improvements leveraging leading commercial technologies within Lifesciences and Medtech sectors
  • You have experience in implementing Salesforce and are Salesforce certified
  • You have a strong experience and knowledge of agile project methodologies and design thinking
  • You are open to working abroad and have a good sense of political relationships and cultural differences
  • You are fluent in German and English

Your team

Become part of a diverse, multinational and highly motivated team at our Zurich office. We will help you grow both personally and professionally: through our trainings, mentoring programmes and on-the-job learning, but also by connecting with your colleagues across all business lines.

How to apply

We look forward to hearing from you Please click on "apply now" to submit a complete application, including a CV, cover letter, references, and degree certificates.

If you have any questions, please contact Gemma at talent@deloitte.ch 

Life at Deloitte

At Deloitte, your ideas create impact and spark meaningful change for our clients, people, and society. Your unique expertise, background, and perspective helps us find new ways into the most complex challenges, so we can brighten the futures of those our work affects. At Deloitte, you can build a career that inspires and energises you. At Deloitte, you can choose your impact.

In Switzerland, we provide industry-specific services in the areas of Audit & Assurance, Consulting, Financial Advisory, Risk Advisory and Tax & Legal. With more than 2,600 employees at six locations, we serve companies and organisations of all sizes in all industry sectors. We offer meaningful and challenging work, a place where you can be you and where you will never stop growing. You will benefit from flexible working conditions as well as wellbeing and parental programmes.

Join us and become part of a global network of like-minded people dedicated to making a difference, whether by addressing climate change or improving 100 million futures by 2030. Want to know more about opportunities at Deloitte? Visit www.deloitte.com/ch/careers.

We consider all qualified applicants for employment regardless of race, ethnicity, religious beliefs, gender, sexual orientation, gender identity, national origin, age or disability, in accordance with applicable law. Research shows that women are less likely to apply for roles unless they match all the criteria; don’t hold yourself back – apply today.

We do not accept applications from recruitment agencies for this position. Deloitte AG and Deloitte Consulting AG are Swiss subsidiaries of Deloitte LLP, the DTTL member firm in the United Kingdom.

Requisition code: 14323

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