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Technical Account Manager
vor 3 Monaten
- Serve as the main point of contact for clients, understanding their business objectives, technical requirements, and challenges related to cloud delivery.
- Collaborate closely with clients to develop tailored cloud delivery strategies
- Lead the end-to-end delivery process, oversee resource allocation, and ensure timely and efficient deployment of cloud services.
- Provide technical expertise and guidance to clients on cloud architecture, infrastructure design, migration strategies, and optimization opportunities.
- Proactively identify potential issues or roadblocks in the delivery process and work with internal teams to develop solutions and mitigate risks.
- Shape new feature developments that our Product teams are working on
- Ensuring compliance with technical quality standards in implementation projects based on Magnolia
WHAT DO YOU BRING IN?
- Minimum three years of professional experience in technical consulting or management, as a Technical Project Manager, Pre-Sales Engineer or Solution Architect - ideally in a CMS/DXP/PaaS/SaaS environment
- Proven knowledge and practical experience in the areas of software rollout & release planning, deployment strategies, CI/CD scenarios, systems engineering or DevOps, especially with a focus on cloud-based operating models.
- Deep understanding of cloud technologies (e.g., AWS, Azure, Google Cloud Platform), cloud migration methodologies, and best practices.
- Strong problem-solving skills with the ability to analyze complex technical issues and develop effective solutions.
- The ability to turn customer requirements and problems into product features and solutions
- Excellent communication skills, including the ability to convey technical concepts to non-technical stakeholders and build strong relationships with client
- Fluent in German & English, both verbally and in writing is a must
SO, WHO ARE WE?
- Bright, fun, and open-minded colleagues spread across the globe
- Lateral and vertical growth opportunities
- Flexibility, flexibility, flexibility
- Aside from work, we are parents, gamers, bookworms, athletes, adrenaline junkies, philosophers, and so much more.