CRM Data Analyst
Vor 7 Tagen
The global CRM team’s focus is to ensure our CRMs - Salesforce can fully enable and support our sales and marketing teams in the commercial processes. The CRM Analyst is a key member of the global CRM team. Your role is to ensure the data stored in CRM is managed in an effective, legal and consistent manner. You will proactively ensure that the data is up-to-date and relevant so that sales and marketing campaigns are accurate and well targeted. You will also be responsible for creating reports and analyses to support & verify the success of global CRM projects.
The perfect candidate:
The successful candidate will be expected to develop the scope of this role and its influence. The role could be appropriate for subject matter experts with significant experience.
General Information:
Start date: asap Latest Start Date: Planned duration: 24 months Extension: very likely Workload: 100% Remote/Home Office : 3 days onsite, 2 days remote Team: ca. 19Tasks & Responsibilities:
Create and oversee basic data hygiene processes Ensure our sales and marketing data is compliant with data privacy laws Create and implement global customer segmentation taxonomies Oversee, manage global account deduplication Analyze the data set to identify data quality issues Create ad-hoc dashboards and analyses of data on behalf of the teamMust Haves:
At least 5 years CRM experience (possibly IT or business) with a focus on (*****) Hands on, proactive attitude, prepared to take responsibility for data projects Good understanding of basic data hygiene (*****) Very strong skills with reporting/analytical tools eg PowerBI, SFDC, Excel) ideally knowledge of CRM Analytics which is our primary tool (*****) Strong analytical skills - ability to identify errors & weaknesses in the data set (*****) Data oriented with database proficiency (SQL knowledge) Strong understanding and ability to relate to commercial requirements (marketing & sales) Languages: English, other languages may be usefulNice to Have:
Knowledge of Finance and accounting tools (SAP, Oracle) to link with other stakeholders Reporting, data visualization and dashboard creation skills Experience of Data Privacy requirements Deduplication knowledge Experience working with stakeholders all over the worldJob Title: CRM Data Analyst
Location: Zug, Switzerland
Job Type: Contract
TEKsystems, an Allegis Group company. Allegis Group AG, Aeschengraben 20, CH-4051 Basel, Switzerland. Registration No. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands.
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