Specialist, Risk Management and Compliance

DESCRIPTION OF DUTIES

Under the general supervision of the Director of Administration (AM) and the direct supervision of the Senior Advisor, Enterprise Risk Management and Compliance (ERM), the incumbent is responsible for, but not limited to, the following assigned duties:

a)Responsible officer in charge of the Corporate Risk Management Register tool;

b)Develop, design, maintain and coordinate dashboards connected to the Risk Management and Compliance tools/systems (Entity, projects funded by voluntary contributions, emergency projects) and perform periodic status updates to obtain an objective risk assessment, identifying mitigation action and monitoring operational Risk Management;

c)Engages with users (Grant coordinators, focal points and Cost Center managers) to provide guidance and training to track and follow up on action and progress in relevant areas in connection with the assigned duties;

d)Provide support to the Compliance and Risk Management functions, including but not limited to, generating and monitoring compliance reports, preparing communications/reports in English and Spanish; conducting background research and collecting relevant internal and external information;

e)Coordinate and participate in the open and transparent process for risk analysis and monitoring and provide relevant information to the Senior Advisor for consultation to scale up decisions related to the behavior of risks in accordance with PAHO’s risk tolerance;

f)Create and maintain intranet and SharePoint sites for Risk Management and Compliance as well as Business Continuity;

g)Provide support to the specialize corporate committees related to Risk Management, Compliance and Business Continuity, such as: Enterprise Risk Management and Compliance Standing Committee (ERM&) and Crisis Management Team;

h)Provide support to the corporate PAHO network for Enterprise Risk Management and Compliance in the development of tools, training, monitoring of the corporate processes for Risk Management and Compliance in the formal planning cycle (preparation of Biennium Work Plans (BWP) and Performance , Monitoring and Assessment (PMA)), project review processes (guidelines for grant coordinators in the inclusion of risks in the corporate risk register) and compliance for administrators, focal points of administration and Managers;

i)Provide support to the Compliance Advisor, as well as monitor and update the Compliance Certification process, Compliance Dashboard Portal (points of action identified), annual certification and guide the users of this tools;

j)Monitor compliance with administrators in the update of Business continuity plans for each of PAHO duty stations;

k)Focal Point for the Risk management and Compliance team in the preparation, maintenance and implementation of the AM Biennial Work Plan and Budget and the management of related PMIS transactions; generate reports and training materials from PMIS as needed;

l)Member of the WHO network for Risk Management and Compliance;

m)Responsible officer to organize corporate consultation for the functions in support of Risk Management, compliance and Business Continuity;

n)Provide support in all PAHO’s risk management and compliance issues;

o)Perform other related duties, as assigned.

REQUIRED QUALIFICATIONS

Education :

Essential: A bachelor’s degree in business, or related field from accredited university. Specialized certifications in Risk Management and other related fields will be an asset.

In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position.PAHO, only considers official degrees obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: . PAHO will also use the databases of the Council for Higher Education Accreditation and College Navigator, found on the website of the National Centre for Educational Statistics, to support the validation process.

Experience :

Essential: Five years of relevant experience in Operational Risk Management and administration of Corporate Risk registers. Experience should include data/ information management and application of software including power bi, excel, etc. As well as training abilities.

SKILLS :

PAHO Competencies:

· Overall attitude at work : Maintains integrity and takes a clear ethical approach and stance; demonstrates commitment to the Organization’s mandate and promotes the values of the Organization in daily work and behavior; is accountable for work carried out in line with own role and responsibilities; is respectful towards, and trusted by, colleagues and counterparts. 

· Teamwork : Collaborate and cooperate with others. - Works collaboratively with team members and counterparts to achieve results; encourages cooperation and builds rapport; helps others when asked; accepts joint responsibility for the teams’ successes and shortcomings. Identifies conflicts in a timely manner and addresses them as necessary; understands issues from the perspective of others; does not interpret/ attribute conflicts to cultural, geographical or gender issues. 

· Respecting and promoting individual and cultural differences : Relate well to diversity in others and capitalize on such diversity - Treats all people with dignity and respect. Relates well to people with different cultures, gender, orientations, backgrounds and/or positions; examines own behavior to avoid stereotypical responses; considers issues from the perspective of others and values their diversity. 

· Communication : Express oneself clearly when speaking / Write effectively/Listen/Shares knowledge - Quality and quantity of communication targeted at audience. Listens attentively and does not interrupt other speakers. Adapts communication style and written content to ensure they are appropriately and accurately understood by the audience (, power-point presentations, communication strategies, implementation plans). Shares information openly with colleagues and transfers knowledge, as needed. 

· Knowing and managing yourself : Manages stress / Invite feedback / Continuously learn - Remains productive even in an environment where information or direction is not available, and when facing challenges; recovers quickly from setbacks, where necessary. Manages stress positively; remains positive and productive even under pressure; does not transfer stress to others. Seeks feedback to improve knowledge and performance; shows self- awareness when seeking and receiving feedback; uses feedback to improve own performance. Seeks informal and/or formal learning opportunities for personal and professional development; systematically learns new competencies and skills useful for job; takes advantage of learning opportunities to fill competencies and skill gaps.

· Producing Results : Deliver quality results/Take responsibility - Produces high-quality results and workable solutions that meet clients’ needs. Works independently to produce new results and sets own timelines effectively and efficiently. Shows awareness of own role and clarifies roles of team members in relation to project’s expected results. Makes proposals for improving processes as required and takes responsibility for own work and/or actions, as necessary. Demonstrates positive attitude in working on new projects and initiatives. Demonstrates accountability for own success, as well as for errors; learns from experience.

· Moving forward in a changing environment : Propose change/Adapt to change - Suggests and articulates effective and efficient proposals for change as needed when new circumstances arise. Quickly and effectively adapts own work approach in response to new demands and changing priorities. Is open to new ideas, approaches and working methods; adjusts own approach to embrace change initiatives. 

Technical Expertise:

-Theoretical knowledge of development approaches and concepts equivalent to a first university degree.

-Analyses and interprets data to identify issues and recommend corrective actions.

-Prepare specific guidelines for the dashboards and tools/systems.

-Identifying and deciding on sources of data; assisting in the preparation or drafting of questionnaires.

-Evaluating suitable data and adjusting as required; checking validity and performing statistical calculations; making estimates for missing data and ensuring transfer of data to database.

-Extracting data and deciding on formats for outputs for dissemination.

-Demonstrated knowledge and experience to train and guide users such as Grant coordinators, focal points and Cost Center managers.

-Respond to inquiries from users concerning the information disseminated and the availability of data.

-Skills in planning, organizing, problem-solving, and decision-making of office management processes.

-Ability to research, analyze and organize information in order to prepare charts, graphics, reports, etc.

-The nature of the Office of the Director of Administration requires sensitivity, confidentiality and respect for all contacts and information processed.

Languages:

Very good knowledge of English and Spanish.

IT Skills:

Demonstrated ability to effectively use current technology and software programs, as well as Enterprise Resource Planning (ERP). Other IT skills and knowledge of software programs such as Microsoft Excel, Outlook, OneDrive, PowerPoint, Teams, SharePoint, and Word are considered essential.