contracting department employee Tourism sector

vor 2 Wochen

Lugano, Schweiz Randstad Vollzeit
Jobdescription

We are excited to announce an opening for the role of Clients services associate in a multinational company operating in the travel industry.

If you are detail-oriented, organized, and proactive, with strong communication skills and a knack for problem-solving, this could be the perfect role for you.

As a Client services associate, you will ensure smooth operations and effective communication with our client's suppliers. Your key responsibilities will be:


  • Daily correspondence with suppliers such as hotels regarding sales status, relocated/booked-out/canceled groups, and allotment reductions.

  • Finalizing contracts and agreements in writing, following pre-existing procedures and instructions.

  • Assisting in seeking alternative hotels for groups not originally reserved, finalizing ad-hoc agreements, and updating operational files.

  • Dealing with book-outs received from contracted hotels, assessing if alternative hotels are suitable, and updating the hotel name in the system.

  • Checking the feasibility for reservations of extra groups, finding hotels, finalizing and sending out ad-hoc contracts.

  • Performing administrative and operational tasks both internally and with overseas offices. This includes data management, hotel lists, tour mapping, and supervision of booking status.

Functie-eisen

  • Fluency in English is a must for effective communication.

  • Proficiency in MS Office is required to manage and organize data effectively.

  • Familiarity with SMS for seamless coordination and updates.

  • Precision and attention to detail to ensure accurate data management and contract finalization.

  • Ability to work independently and meet deadlines, demonstrating accountability and self-activation.

  • Flexibility with working time to accommodate different time zones and peak periods.

  • A positive, enthusiastic, and proactive attitude to foster a positive work environment and overcome challenges.

We provide a friendly and exciting working environment with a multicultural flair in a diverse, inclusive, and supportive workplace.

If you're excited about this opportunity and feel that you meet the requirements, we would love to hear from you.

We are committed to providing equal opportunities for everyone regardless of their background. We value diversity and we are committed to creating an inclusive environment for all our employees. We welcome applications from everyone and we encourage applications from individuals of all genders, backgrounds, and experiences.


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