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Guest Relations Agent
vor 3 Monaten
Your mission:
- Scheduling appointments related to our numerous stay programs and additional services. This includes consultations with the referring doctor, radiology exams, nursing care and medical assistants, sports training, and spa treatments and massages.
- Ensure the respect of individual patient requests and appointment chronology to guarantee the comfort and quality of the Clinique La Prairie experience.
- Close collaboration with various departments of the clinic.
- Close collaboration with external service providers such as interpreters.
- Constant contact with other team members and with our patients/clients to ensure the coordination of daily appointments.
- Control and distribution of the daily program for each patient.
- Transmission of information related to our patients to optimize the quality of our services.
Your profile and skills:
- Professional experience within 5-star establishments of international hotel chains (Four Seasons, Mandarin Oriental, Ritz Carlton, etc.)
- Proficiency in written and spoken French, English - 3rd language preferred
- Innate sense of contact and strong customer sensitivity
- Demonstrable customer orientation
- Mastery of LQA, Forbes, or Richey standards
Other information:
- Contract type: Permanent/CDI
- Workload: 100%
- Location: Clarens-Montreux
- Start date: as soon as possible
We offer you:
- An enriching, dynamic environment with top-notch benefits. A very stimulating and welcoming work environment where we will highlight your talents with salary conditions commensurate with your skills.
Please send your complete application with references to the Human Resources department at talent@laprairie.ch.
For more information about our organization: Clinique La Prairie Website and Clinique La Prairie Medical Website.
Our recruitment team reviews all applications, and we will keep you informed as soon as possible. However, if you have not been contacted by our company within 3 weeks, you may consider your application unsuccessful. Please note that in this case, we will not keep your application on file.
