![Genius Sports](https://media.trabajo.org/img/noimg.jpg)
Lead System Support Engineer
vor 4 Wochen
The Role
: Lead System Support EngineerWe are seeking a results-oriented, operationally-focused System Support Engineer Lead to provide front-line technical support and troubleshooting for our tracking and video augmentation products. You will lead a group of engineers supporting our camera, live data processing, and delivery systems and communicate across teams, you will also have the opportunity to work within multiple systems, analyzing, identifying and resolving issues to help ensure efficiency for several groups – from debugging camera issues to maintaining work schedules and employee supervision. This role works primarily during non-traditional hours for live sporting events and is going to be based in our Lausanne office.
What You’ll Do:
Lead a team of on-site support engineers, including scheduling, performance management, team morale Alert response from automated systems and internal users Coordination of incident response for live disruption of services Perform root cause analysis on incidents using Unix tooling, log analysis, service debugging Manage communication with key stakeholders Design and implement robust alerting for all of the services tied to delivery of external services Follow-up with engineering, operations, and account management groups Participate in an on-call rotation that emphasizes eliminating repeating escalationsWhat You Have:
5+ years technical work experience Experience with managing technical employees Working evening, weekend, and holiday hours (Around live sporting schedules) Operational experience with real-time systems under Service Level Agreements (SLAs) Experience configuring, diagnosing, and troubleshooting computer services in Windows or Unix environments Critical thinking skills in software systems diagnosis under time pressure Self starter based on provided written documentation and training An appetite to learn and grow from every incident Process-orientation, creative problem solving Written communication style focused on concision, clarity, and clear next steps Good documentation habitsWhat Sets You Apart:
Basic knowledge of networking systems and hardware installation Experience with scripting in languages like Python, Unix shell, or JavaScript/TypeScript Experience with command line tools in Linux or Unix Experience with log file analysis tools (Grep, Elasticsearch, Kibana, Grafana, Datadog) Experience with SQL Familiarity with modern camera features: aperture, f-stop, ISO, HDR, frame-rate, depth of field, and focus Experience working in live sports Experience with cloud computing (e.g., Amazon Web Services) Availability to travel domestically and internationallyOur Stack
Infrastructure, tools: AWS (S3, EC2), Linux, Docker, Pulsar, Kibana, Grafana
Our Work Environment and What You Will Benefit From:
Work on cutting-edge products for major professional sports leagues and teams. Team-oriented engineering practices (readable, maintainable, and efficient code). Flat hierarchy and collaborative management led by experienced and strong technical leads. Innovative and dynamic environment, which encourages self-development and opportunities to make an impact. Multicultural team with employees based across several countries (e.g., Switzerland, Columbia, Denmark, France, United States).Second Spectrum, part of Genius Sports Group, is proud to be an equal opportunity employer. We recognize and celebrate the benefits that a diverse and inclusive workforce bring to our business, our customers, and our staff. We welcome and will consider all applications regardless of age, different abilities or disability, gender identity or re-assignment, marriage, pregnancy, maternity, race or nationality, religion or belief, sex and sexual orientation (and any other applicable status). Please let us know when you apply if you need any assistance during the recruiting process due to a disability.
-
System Support Engineer
vor 1 Monat
Lausanne, Schweiz Genius Sports VollzeitThe Role : System Support Engineer We are seeking a results-oriented, operationally-focused events engineer to provide front-line technical support and troubleshooting for our tracking and video augmentation products. You will communicate across teams and have the opportunity to work within multiple systems, analyzing, identifying and resolving issues...
-
System Support Engineer
vor 4 Wochen
Lausanne, Schweiz Genius Sports VollzeitThe Role : System Support Engineer We are seeking a results-oriented, operationally-focused events engineer to provide front-line technical support and troubleshooting for our tracking and video augmentation products. You will communicate across teams and have the opportunity to work within multiple systems, analyzing, identifying and resolving issues...
-
Windows System Engineer
vor 2 Wochen
Lausanne, Waadt, Schweiz Michael Page Switzerland VollzeitAs a System Engineer Consultant, you will play a pivotal role in maintaining and enhancing the IT infrastructure of our client. Your expertise will be crucial in ensuring the seamless operation and reliability of server management, network configuration, and data security systems across their operations. Windows System Engineer / ASAP / FR / ENGYou will be...
-
Support Engineer
vor 1 Monat
Lausanne, Waadt, Schweiz ELCA Cloud Services SA VollzeitAbout ELCA Cloud ServicesELCA Cloud Services is your one stop shop to get support for the complete spectrum of IT infrastructure services. We master the whole cloud adoption process, from Advisory, architecture, integration, migration to Operation & Maintenance. As part of the ELCA Group, our key differentiator stems from the unique combination of services,...
-
Support Engineer
vor 4 Wochen
Lausanne, Waadt, Schweiz ELCA Cloud Services SA VollzeitAbout ELCA Cloud ServicesELCA Cloud Services is your one stop shop to get support for the complete spectrum of IT infrastructure services. We master the whole cloud adoption process, from Advisory, architecture, integration, migration to Operation & Maintenance. As part of the ELCA Group, our key differentiator stems from the unique combination of services,...
-
Support Engineer
vor 2 Monaten
Lausanne, Waadt, Schweiz ELCA Cloud Services SA VollzeitAbout ELCA Cloud ServicesELCA Cloud Services is your one stop shop to get support for the complete spectrum of IT infrastructure services. We master the whole cloud adoption process, from Advisory, architecture, integration, migration to Operation & Maintenance. As part of the ELCA Group, our key differentiator stems from the unique combination of services,...
-
Support Engineer
vor 4 Wochen
Lausanne, Waadt, Schweiz ELCA Cloud Services SA VollzeitAbout ELCA Cloud ServicesELCA Cloud Services is your one stop shop to get support for the complete spectrum of IT infrastructure services. We master the whole cloud adoption process, from Advisory, architecture, integration, migration to Operation & Maintenance. As part of the ELCA Group, our key differentiator stems from the unique combination of services,...
-
Lead Product Software Engineer
vor 2 Wochen
Lausanne, Waadt, Schweiz Wolters Kluwer Financial Services Switzerland AG VollzeitOur Digital Experience Group (DXG) is searching for a skilled Lead Software Engineer to join their team As a technical group, they are in charge of developing advanced solutions to meet the needs of their diverse client base. They work with various programming languages and established technologies. Agile and lean software development processes,...
-
Linux Support Engineer
vor 1 Monat
Lausanne, Schweiz ELCA Cloud Services SA VollzeitAbout ELCA Cloud Services ELCA Cloud Services is your one stop shop to get support for the complete spectrum of IT infrastructure services. We master the whole cloud adoption process, from Advisory, architecture, integration, migration to Operation & Maintenance. As part of the ELCA Group, our key differentiator stems from the unique combination of services,...
-
Linux Support Engineer
vor 4 Wochen
Lausanne, Schweiz ELCA Cloud Services SA VollzeitAbout ELCA Cloud Services ELCA Cloud Services is your one stop shop to get support for the complete spectrum of IT infrastructure services. We master the whole cloud adoption process, from Advisory, architecture, integration, migration to Operation & Maintenance. As part of the ELCA Group, our key differentiator stems from the unique combination of services,...
-
Linux Support Engineer
vor 1 Monat
Lausanne, Waadt, Schweiz ELCA Cloud Services SA VollzeitAbout ELCA Cloud ServicesELCA Cloud Services is your one stop shop to get support for the complete spectrum of IT infrastructure services. We master the whole cloud adoption process, from Advisory, architecture, integration, migration to Operation & Maintenance. As part of the ELCA Group, our key differentiator stems from the unique combination of services,...
-
Linux Support Engineer
vor 2 Wochen
Lausanne, Waadt, Schweiz ELCA Cloud Services SA VollzeitAbout ELCA Cloud ServicesELCA Cloud Services is your one stop shop to get support for the complete spectrum of IT infrastructure services. We master the whole cloud adoption process, from Advisory, architecture, integration, migration to Operation & Maintenance. As part of the ELCA Group, our key differentiator stems from the unique combination of services,...
-
Linux Support Engineer
vor 4 Wochen
Lausanne, Waadt, Schweiz ELCA Cloud Services SA VollzeitAbout ELCA Cloud ServicesELCA Cloud Services is your one stop shop to get support for the complete spectrum of IT infrastructure services. We master the whole cloud adoption process, from Advisory, architecture, integration, migration to Operation & Maintenance. As part of the ELCA Group, our key differentiator stems from the unique combination of services,...
-
Windows System Engineer
vor 2 Wochen
Lausanne, Schweiz Michael Page Switzerland VollzeitAs a System Engineer Consultant, you will play a pivotal role in maintaining and enhancing the IT infrastructure of our client. Your expertise will be crucial in ensuring the seamless operation and reliability of server management, network configuration, and data security systems across their operations. Windows System Engineer / ASAP / FR / ENGYou will be...
-
Platform Engineer
Vor 5 Tagen
Lausanne, Schweiz Nexthink VollzeitJob DescriptionAs a Platform Engineer, you will:- Work with architects, team leads and developers in activities such as system design consulting, developing software platforms and frameworks, and reviewing design and implementation proposals.- Lead the development of internal self-service tools and platforms for deployment of microservices and infrastructure...
-
Platform Engineer
Vor 4 Tagen
Lausanne, Schweiz Nexthink SA VollzeitNexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem...
-
Client Support Desk Lead
vor 3 Wochen
Lausanne, Schweiz Evooq VollzeitAt Evooq, we are building an ecosystem of solutions that combine data, technology and investment expertise. - Finance professionals use our solutions to rapidly identify investment opportunities, make informed decisions and manage the risk and the lifecycle of the investments. Moreover, Evooq is organized through highly autonomous teams and by privileging...
-
Platform Engineer
vor 2 Wochen
Lausanne, Schweiz Nexthink VollzeitCompany Description Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress...
-
Client Support Desk Lead
vor 2 Wochen
Lausanne, Waadt, Schweiz Evooq VollzeitAt Evooq, we are building an ecosystem of solutions that combine data, technology and investment expertise. Finance professionals use our solutions to rapidly identify investment opportunities, make informed decisions and manage the risk and the lifecycle of the investments. Moreover, Evooq is organized through highly autonomous teams and by privileging...
-
CSV Engineer French-English
vor 2 Wochen
Lausanne, Waadt, Schweiz EURHASI VollzeitEURHASI is seeking a CSV Engineer Fluent in French and EnglishJoin a team of passionate Life Sciences professionals at a Swiss consulting company that has been providing top-notch expertise and support in various areas including R&D, Engineering, Quality Management, Regulatory Affairs, and more since 2014.Requirements: Applicants must be from EU/EFTA member...