Director Monitoring Assurance

The role is responsible for developing and executing effective monitoring and oversight programs and annual monitoring plans within the Ethics & Compliance, Data Privacy and Enterprise Risk Management areas of remit. Compliance monitoring activities will cover the Asia Pacific region and partially the EMEA region.

The incumbent will conduct reviews to ensure compliance with external regulatory requirements and internal policies, providing assurance that controls are adequately designed and operating effectively. They will identify key controls, identify and assess potential risks, and ensure the implementation of action plans and controls to address risks as well as monitor, track and report on risks. They will collaborate with relevant stakeholders to ensure execution and closure of remediation against agreed action plans.

The incumbent will keep up to date with monitoring and assurance best practices and emerging trends in the external environment that may impact CSL. They will perform data analytics to identify risk areas, trends and patterns, and develop key risk indicators.

Responsibilities & Accountabilities

Develop, implement, maintain and improve effective monitoring and oversight programs and the annual monitoring plan within EREC areas of remit (Ethics & Compliance, Data Privacy and Enterprise Risk management) across all CSL Business Units (Behring, Plasma, Seqirus and Vifor) and functions globally. Compliance monitoring activities will cover the Asia Pacific region and partially the EMEA region however German speaking countries will be permanently assigned to the role

Conduct regular and ad-hoc reviews to ensure compliance with external regulatory requirements and internal policies, providing assurance that controls are adequately designed and operating effectively (e.g. HCP engagements, meals, funding to HCPs/HCOs for Ethics & Compliance and privacy impact assessments, data incidents, data subject requests for Data Privacy)

Develops, maintains and keep up to date a library of templates and key critical controls in a central holding repository

Prepare and present reports on monitoring activities to the business and senior management, working closely with the business to agree action plans and timing to effectively address the monitoring outcomes

Work closely with relevant business stakeholders and EREC teams to ensure execution and closure of remediation against agreed action plans

Keep up to date with monitoring and assurance best practices and emerging trends in the external environment that may impact CSL, actively bring ideas, risks and issues and update monitoring plan accordingly

Leverage risk assessment results to drive monitoring and control testing plan prioritisation.

Proactively and regularly identify opportunities for improvement and value add in existing processes and systems to enhance the monitoring and assurance program at CSL, as well as capturing ‘lessons learned’ applicable to other reviews.

Perform data analytics to identify risk areas, trends and patterns, and develop key risk indicators as applicable to the monitoring team

Support the Global Head of EREC Monitoring and Assurance in other projects and responsibilities, as assigned

Education & Experience

Bachelor’s degree in Business, Risk Management and/or Finance; advanced degree preferred.

10+ years of pharmaceutical or biotechnology industry experience within a compliance or risk function, with specific experience in analyzing data, detecting and presenting trends/patterns

Knowledge of Pharmaceutical/ Healthcare law, Regulations, and Codes of conduct

Prior experience within large global and matrix organizations i.e., across regions/countries, functions, multiple jurisdictions preferable.

Experience designing and successfully implementing global and/or regional programs, strategies, methodologies, processes at a corporate level, gaining buy in from business

Fluency in English and German/Swiss German (both in oral and written communications

Key Competencies

​Enterprise mindset

Business acumen mindset

Risk mindset: ability to identify and assess potential risks, implement action plans and controls to address risks, monitor, track and report on risks

Ability to work in a cross-functional, cross-cultural matrixed environment

Excellent written and spoken communication skills, strong presentation skills

Ability to articulate technical EREC topics in simple, easy to understand terms for a wide range of leaders and others at various levels across the business.

Ability to communicate and influence executive leadership

Visionary and Strategic thinking

Self-motivated, self-starter, results oriented

Ignites agility and resilience

Proactive problem solving

Strong analytical skills with ability to develop and pragmatic solutions to complex EREC matters

Ability to process and organize data to facilitate understanding of key risks and trends.

Proficient in Microsoft Office (Word, Excel, PowerPoint) - Advanced skills preferred in Excel (e.g., V-Lookups and Pivot Tables) and PowerPoint (e.g., development of slide decks including graphics). Knowledge of Veeva/CRM tool, SAP and Concur is a plus

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Travel Requirements & Work Location

Commitment to being part of a global team, including required meetings at nontraditional work hours.

Expectation set for in-person work times being at least 1-2 days per week in the office (Zurich or Berne)

Activities will be mostly performed remotely however travel requirements may be required by the business

Our Benefits

We encourage you to make your well-being a priority. It’s important and so are you.