SAP Logistics Consultant for Support
vor 3 Wochen
Senior SAPConsultants for Support / AMES (PL)
For our support team in Wrocław we are looking for Senior SAP Support Consultants. As an SAP Support Consultant, you will be responsible for providing expert support and troubleshooting assistance for SAP applications within our customers organization. We are looking for seniors with deep understanding of Customer Service or standard logistics modules, strong problem-solving skills, and effective communication with key-users and other stakeholders of our international customers.
Responsibilities and tasks
2nd level support for SAP users in various countries (Ticket based) 3rd level support for SAP standard modules, custom adjustments and proaxia products Detailed problem analysis (debugging, customization) to develop solution proposals Implementation of small projects and change requests in response to specific customer needs Data and system administration Maintaining the customer relationship for support topics Regular data analysis and reporting on tickets Fostering the growth of juniors in the team
Our offer
Work in an international environment Development opportunities - you will work with industry experts from proaxia and SAP team Knowledge transfer by associates with many years of experience in SAP 8-hour working time model from 7:00 to 18:00 Mon-Fri Hybrid workplace (Wrocław) Life insurance and private medical care Access to the MyBenefit cafeteria platform Supportive team that focuses on sharing knowledge & solving issues together. We enjoy office parties, local and international integration events and barbecue on the office roof
Your profile
5+ years of experience as SAP Consultant or SAP Supporter Deep knowledge and experience in 1 of areas below:• Customer Service processes, CS/PM/FSM know how ⮕
you will support customers in the area of the Field Service Management & FSM connector
•Logistics and SD, MM modules ⮕
your expertise will be crucial for providing support for our various clients
Fluent English & Polish An open mind focused on excellent customer service Open to learn new modules and processes, readiness to broaden knowledge and go deep into details within our solutions High-level communication skills and a team-oriented approach Experience with MS Office German would be an asset
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