CX/UX Designer 80-100%
vor 1 Monat
Curaden AG, headquartered in Kriens near Lucerne, is an innovative family business and stands for an idea, for a system, for a philosophy in terms of comprehensive oral health. Better health for you - with this central promise, we develop, market and distribute products for dentistry and dental care worldwide under the brand CURAPROX. With this brand, we are now represented in over 90 countries on six continents.
In addition, we have been advising dental professionals in practices and laboratories with solutions for sixty years and offer all the necessary products for customer-oriented practice operations. Our goal is to create a win-win-win situation between patient-dentist-Curaden.
We always work with the intention of making lifelong healthy teeth possible for everyone.
As a CX/UX Designer at our company, you will take a holistic approach to designing and improving the end-to-end experience of our users and customers on our digital products. You will play a pivotal role in shaping our CX and UX initiatives, focusing on analysis, research, testing, and interaction design. You will closely collaborate with cross-functional teams to develop integrated product and solution strategies aligned with our business goals.
- Lead the design and optimization of information architectures, interaction designs, and visual interfaces to enhance customer and user experiences.
- Conduct customer and user experience analysis to map out experiences and identify opportunities for improvement.
- Plan and conduct qualitative and quantitative research to gain insights.
- Manage and grow participant pools for user tests and surveys.
- Oversee monitoring/dashboards and success reporting.
- Translate research insights into innovative customer and user experiences, ensuring that our digital products meet the evolving needs of consumers and professionals alike.
- Develop interaction design prototypes.
- Collaborate with product managers, project managers, UI designer, e-commerce development managers, external agencies and many more for integrated strategies.
- Foster a culture of continuous improvement.
- Optimize CX/UX processes and workflows.
Your Qualifications:
- Proven expertise in CX/UX design, with preference in the e-commerce, healthcare or related industries.
- Proven ability to work in cross-functional teams.
- Strong communication skills.
- Fluency in German and English.
Curaden convinces with
challenging, versatile and exciting tasks a fast growing company familiar working atmosphere and a dynamic working environment various opportunities for further training and career development trust in the employees with the possibility to contribute oneself attractive employee conditions and offers
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