Administration Associate

At Batgroup, we're not just aiming high – we're reaching for the stars Our mission? To become the unrivaled global leader in "home well-being" by revolutionizing the cleaning industry. With a workforce of over 4,000 dedicated cleaning staff and 200 skilled office-based colleagues, we're already dominating the Swiss housecleaning segment with our innovative portfolio of direct service, recruitment, and fiduciary management brands. And with rapid expansion across Europe, our journey towards global leadership is only getting faster and more exciting

Our primary purpose isn't just about business – it's about people. We're committed to ensuring that every worker in the cleaning industry enjoys declared and protected employment, with access to essential social and economic safety nets like pensions, sickness compensation, and paid annual leave. By fighting against the multi-billion franc cleaning black market, we're leveling the playing field and ensuring fair participation in vital systems like taxation and social fees. With our contractual agreements, customers can trust that they're inviting trustworthy professionals into their homes, backed by comprehensive insurance coverage. That's why our battle cry is to #fighttheblackmarket

Batgroup is growing and that’s why we're seeking an Administration Associate for our office in Zürich.

Accounts Receivable (70%) :

• Process and manage invoices, ensuring timely and accurate billing.
• Monitor and follow up on outstanding payments, maintaining positive relationships with clients and stakeholders.
• Reconcile accounts receivable balances and resolve discrepancies.
• Prepare and maintain financial reports and records related to accounts receivable.
• Collaborate with the finance and product teams to improve and streamline accounts receivable processes.
• Support the preparation of audit documentation and respond to auditor inquiries.
• Maintain organized and up-to-date financial records.
  
  

HR Administration (30%) :

• Maintain and update employee records, ensuring accuracy and confidentiality.
• Coordinate onboarding and offboarding processes for new hires and departing employees.
• Support the administration of employee benefits, including health insurance, retirement plans, and other perks.
• Prepare and distribute HR-related communications and documents.
• Assist in organizing employee training and development programs.
• Respond to employee inquiries regarding HR policies and procedures.
• Ensure compliance with labor laws and company policies.
• Support absence management by tracking employee sickness and accidents, and liaise with insurance providers to ensure proper documentation and compliance.

Requirements

• A Bachelor's degree in Business Administration, Finance, HR, or a related field is preferred, but candidates with equivalent experience will also be considered.
• Proven experience in HR administration and/or accounts receivable roles.
• Fluent in English and German is mandatory, any other languages is an asset.
• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite, with extensive expertise in Excel (must have). Experience with Dynamics 365 and Sunetplus is an asset.
• Ability to handle sensitive and confidential information with discretion.
• Strong problem-solving abilities and a proactive attitude.