Shore Excursions Pre-Cruise Sales Manager

vor 1 Monat

Geneva, Schweiz MSC CRUISES Vollzeit

JOB PURPOSE

In line with current and future tourism trends, the Shore Excursions Pre-cruise sales Manager oversees MSC tours pre-cruise sales performance, sets special agreements with MSC international offices, for both Individuals and Groups, coordinates actions with peers and involved departments, such as sales channels, aiming to maximize revenue and improve guests’ satisfaction.

KEY ACCOUNTABILITIES

• Has a good understanding of the Excursion and Cruise products and services and is able to advise others about them.

• Carries out sales analysis and forecasts and presents data to management.

• Sets and clearly shares performance (customer and revenue oriented) guidelines and expectations to Shorex Groups department, coordinating and supervising their activities.

• Sets, along with the Shorex business requirements and objectives, pre-sales revenue target, per Year, Season and Area, defining single Markets objectives, for Individuals and Groups, B2B and B2C shares, and communicates to all involved parties.

• Enhances Shore Excursions sales performance, focusing on pre-cruise, aiming to exceed revenue targets YOY by:

o Defining appropriate pricing for offers and sales actions to enhance pre-cruise sales of shore excursions for all destinations.

o Discussing promotional strategy and activities (commissions, special rates, and any related actions) with the sales and revenue MSC departments worldwide.

o Setting strategic plans, along with the marketing MSC department (B2B and B2C), to improve visibility of the ShoreX business through the available channels.

• Understands the needs of the customers and responds effectively with a plan of how to meet these.

• Keeps abreast of trends and changes in the operating area and seeks ways of improving the business accordingly.

• Attend seminars, conferences, and events where appropriate.

QUALIFICATIONS (skills, competencies, experience)

• 3+ years’ experience in a Sales Oriented department.

• 2+ years’ experience in the Cruises Shore Excursion Department is preferred.

• Fluent English. Knowledge of any additional language is a great advantage.

• Strong Analytical Skills.

• Above average knowledge of the Microsoft suite of office products including Excel, Word, PowerPoint.

• Strong knowledge of IT systems (business intelligence, SAP, Qlik Sense, Power BI) is a great advantage.

• Flexibility.

• Ability to travel up to 10% of the time.

VISA REQUIREMENTS (if any)

EU Passport or Right to work in Switzerland.



  • Shore Excursion Manager

    vor 2 Wochen

    Geneva, Schweiz MSC CRUISES Vollzeit

    JOB PURPOSE In line with the department policies and company sales targets, the Shore Excursion Manager is responsible to generate the highest possible revenue from the sales of shore excursions in every port of call, while delivering optimum customer service. KEY ACCOUNTABILITIES • Drives the shore excursions team in the delivery of high...

  • Shore Excursions Operations Senior Manager

    vor 13 Stunden

    Geneva, Schweiz MSC CRUISES Vollzeit

    JOB PURPOSE The Shore Excursions Operations Senior Manager is responsible for supervising MSC product development process and operations. Among his/her tasks, the Shore Excursions Operations Senior Manager oversees strategic planning and bidding for the appointment of tour operators, operational delivery quality in the ports of call, ensuring that...

  • International Host

    vor 2 Wochen

    Geneva, Schweiz MSC CRUISES Vollzeit

    JOB PURPOSE The International Host provides a personalised customer service, language assistance and translations to guests to enjoy their cruise. KEY ACCOUNTABILITIES - Maintains the highest level of guest satisfaction by welcoming and socialising with guests, contributing to social events during their cruise; - Makes public announcements...

  • Head Host

    vor 3 Wochen

    Geneva, Schweiz Hosco Vollzeit

    Entreprise :Épanouissez-vous dans votre carrière!Faire carrière dans l'hôtellerie-restauration est plus qu'un simple travail, c'est l'aventure d'une vie. Hosco a été fondé en 2011 avec une vision très claire : rassembler, inspirer et proposer des offres d'emploi à tous les professionnels de l'industrie de l'accueil, partout dans le monde.Depuis,...

  • New Business Sales Manager

    vor 2 Monaten

    Geneva, Schweiz Temenos Vollzeit

    THE ROLE As the New Business Sales Manager across the DACH Region, you will be primarily responsible for the achievement of sales targets in the territory assigned, and the implementation of the sales strategies as set out by the management. You also will drive the sales cycle from initial contact to signing of the deal, and then maintaining a good...

  • Car fleet Manager

    vor 4 Wochen

    Geneva, Schweiz Hosco Vollzeit

    Entreprise :Épanouissez-vous dans votre carrière!Faire carrière dans l'hôtellerie-restauration est plus qu'un simple travail, c'est l'aventure d'une vie. Hosco a été fondé en 2011 avec une vision très claire : rassembler, inspirer et proposer des offres d'emploi à tous les professionnels de l'industrie de l'accueil, partout dans le monde.Depuis,...

  • Car fleet Manager

    vor 1 Monat

    Geneva, Schweiz Hosco Vollzeit

    Entreprise :Épanouissez-vous dans votre carrière!Faire carrière dans l'hôtellerie-restauration est plus qu'un simple travail, c'est l'aventure d'une vie. Hosco a été fondé en 2011 avec une vision très claire : rassembler, inspirer et proposer des offres d'emploi à tous les professionnels de l'industrie de l'accueil, partout dans le monde.Depuis,...

  • Car fleet Manager

    vor 3 Wochen

    Geneva, Schweiz Hosco Vollzeit

    Entreprise :Épanouissez-vous dans votre carrière!Faire carrière dans l'hôtellerie-restauration est plus qu'un simple travail, c'est l'aventure d'une vie. Hosco a été fondé en 2011 avec une vision très claire : rassembler, inspirer et proposer des offres d'emploi à tous les professionnels de l'industrie de l'accueil, partout dans le monde.Depuis,...

  • SPA Sales Associate

    vor 2 Monaten

    Geneva, Schweiz MSC CRUISES Vollzeit

    JOB PURPOSE In line with MSC Cruises policies and procedures and under the supervision of the SPA Manager, the Spa Sales Associate is responsible for driving service and retail sales in order to maximise SPA revenue and achieve the highest levels of guest satisfaction. KEY ACCOUNTABILITIES -To ensure Spa retail and service sales by guest...

  • New Business Sales Manager

    vor 2 Monaten

    Geneva, Schweiz TEMENOS AG Vollzeit

       ABOUT TEMENOS Temenos powers a world of banking that creates opportunities for billions of people and businesses everywhere. We have been doing this for over 30 years through the pioneering spirit of our Temenosians who are passionate about making banking better, together. We serve over 3000 clients from the largest to challengers and...

  • New Business Sales Manager

    vor 3 Wochen

    Geneva, Schweiz TEMENOS AG Vollzeit

       ABOUT TEMENOS Temenos powers a world of banking that creates opportunities for billions of people and businesses everywhere. We have been doing this for over 30 years through the pioneering spirit of our Temenosians who are passionate about making banking better, together. We serve over 3000 clients from the largest to challengers and...

  • Travelling Fleet Supervisor

    vor 4 Wochen

    Geneva, Schweiz MSC CRUISES Vollzeit

    JOB PURPOSE MSC Cruises is expanding its onboard F&B team and hiring a Travelling Fleet Supervisor - Dining. This is a travelling role. Working closely with the shore-side Dining Services Team, the Travelling Fleet Supervisor ensures the correct execution of F&B product and service delivery in all Dining Venues in line with company guidelines. The...

  • Travelling Fleet Supervisor

    vor 1 Monat

    Geneva, Schweiz MSC CRUISES Vollzeit

    JOB PURPOSE MSC Cruises is expanding its onboard F&B team and hiring a Travelling Fleet Supervisor - Restaurant Services. This is a travelling role. Working closely with the shore-side Dining Services Team, the Travelling Fleet Supervisor ensures the correct execution of F&B product and service delivery in all Dining Venues in line with company...

  • Travelling Fleet Supervisor

    vor 3 Wochen

    Geneva, Schweiz MSC Cruises Vollzeit

    JOB PURPOSEMSC Cruises is expanding its onboard F&B team and hiring a Travelling Fleet Supervisor - Dining. This is a travelling role. Working closely with the shore-side Dining Services Team, the Travelling Fleet Supervisor ensures the correct execution of F&B product and service delivery in all Dining Venues in line with company guidelines. The...

  • Travelling Fleet Supervisor

    vor 1 Monat

    Geneva, Schweiz MSC Cruises Vollzeit

    JOB PURPOSEMSC Cruises is expanding its onboard F&B team and hiring a Travelling Fleet Supervisor - Restaurant Services. This is a travelling role. Working closely with the shore-side Dining Services Team, the Travelling Fleet Supervisor ensures the correct execution of F&B product and service delivery in all Dining Venues in line with company guidelines....

  • Travelling Fleet Supervisor

    vor 3 Wochen

    Geneva, Schweiz MSC CRUISES Vollzeit

    JOB PURPOSE MSC Cruises is expanding its onboard F&B team and hiring a Travelling Fleet Supervisor - Dining. This is a travelling role. Working closely with the shore-side Dining Services Team, the Travelling Fleet Supervisor ensures the correct execution of F&B product and service delivery in all Dining Venues in line with company guidelines. The...

  • Travelling Fleet Supervisor

    vor 3 Wochen

    Geneva, Schweiz MSC Cruises Vollzeit

    JOB PURPOSEMSC Cruises is expanding its onboard F&B team and hiring a Travelling Fleet Supervisor - Dining. This is a travelling role. Working closely with the shore-side Dining Services Team, the Travelling Fleet Supervisor ensures the correct execution of F&B product and service delivery in all Dining Venues in line with company guidelines. The...

  • Photo Services Manager

    vor 2 Monaten

    Geneva, Schweiz MSC CRUISES Vollzeit

    JOB PURPOSE Whilst managing, supporting, coaching and motivating the Photography Team, the Photo Services Manager oversees the entire on-board photography operations, internet operations and wristband sales, proposes and implements strategies to achieve and exceed the revenue target established by HQ in order to meet company expectations. KEY...

  • Photo Services Manager

    vor 2 Monaten

    Geneva, Schweiz MSC Cruises Vollzeit

    JOB PURPOSEWhilst managing, supporting, coaching and motivating the Photography Team, the Photo Services Manager oversees the entire on-board photography operations, internet operations and wristband sales, proposes and implements strategies to achieve and exceed the revenue target established by HQ in order to meet company expectations. ...

  • Photo Services Manager

    vor 3 Wochen

    Geneva, Schweiz MSC CRUISES Vollzeit

    JOB PURPOSE Whilst managing, supporting, coaching and motivating the Photography Team, the Photo Services Manager oversees the entire on-board photography operations, internet operations and wristband sales, proposes and implements strategies to achieve and exceed the revenue target established by HQ in order to meet company expectations. KEY...