![toloca](https://media.trabajo.org/img/noimg.jpg)
Support Specialist
vor 3 Wochen
Description
The Support Service Specialist plays a crucial role as the primary liaison between the service and its users. This individual possesses a comprehensive understanding of the service, the entire team, and its intricacies. Using clear and professional language, the Support Service Specialist assists users worldwide in comprehending the details of earning potential while performing tasks within the service. Additionally, they provide guidance to users interested in creating additional projects based on LLM and crowdsourcing.
The Support Specialist consistently prioritizes the service they support, actively sharing valuable insights and suggesting improvements to streamline processes and address user inquiries. They maintain direct communication channels with the product team, designers, lawyers, and analysts.
Company Intro
Toloka AI is a global tech company that offers end-to-end AI solutions based on the effective combination of Crowd+ML+Expert+Tech Platform. Our solutions are powered by the most diverse global crowd from 100+ countries speaking 40+ languages.
We bring together experts from all over the world to form our growing team of more than 260 people. Our team is globally distributed and works from several locations, including the USA, the Netherlands, Israel, Czech Republic, Serbia, and more. Our products provide access to human-powered data and are used by leading tech companies including Samsung, AliExpress, Bestplace, Handl, JetBrains, Leroy Merlin, Naver Labs, Replika, Trivago and many more. Working at Toloka unlocks the door to being able to work on global projects and our commitment to personal and professional growth.
Responsibilities
Respond to user inquiries in writing, adhering to the company's established style; Collect and analyze statistics on user appeals to derive valuable conclusions; Enhance the internal knowledge base and documentation for users; Participate in general meetings of the support team and the product department; Take responsibility for various aspects of user support.
Requirements
Passionate about assisting people and providing exceptional service; Excellent command of English and Russian languages; Ability to independently find answers to questions using available documentation; Previous experience in support services or written communication with individuals is a plus.
Benefits
Personal and career development: we support employee’s ambition for professional development and encourage them to implement their ideas in their projects; Flexibility: we offer a remote employment. You will also design with your manager a workday that works best for you. Fixed monthly salary.-
Customer Support Service Specialist
vor 1 Monat
Lucerne, Schweiz Pilatus Aircraft Ltd VollzeitCustomer Support Service Specialist (a) Fliegen Sie mit uns in die Zukunft und werden Sie Teil des Teams bei einem der innovativsten Flugzeughersteller der Welt. CUSTOMER SUPPORT / SALES & MARKETING LIEFERKETTENMANAGEMENT Ihr Arbeitsort: Stans, Switzerland Ihre Aufgaben Sicherstellung einer korrekten und termingerechten Auslieferung des initialen...
-
Customer Support Service Specialist
vor 3 Wochen
Lucerne, Schweiz Pilatus Aircraft Ltd VollzeitCustomer Support Service Specialist (a) Fliegen Sie mit uns in die Zukunft und werden Sie Teil des Teams bei einem der innovativsten Flugzeughersteller der Welt. CUSTOMER SUPPORT / SALES & MARKETING LIEFERKETTENMANAGEMENT Ihr Arbeitsort: Stans, Switzerland Ihre Aufgaben Sicherstellung einer korrekten und termingerechten Auslieferung des initialen...
-
Customer Support Service Specialist
vor 1 Monat
Lucerne, Schweiz Pilatus Aircraft Ltd VollzeitCustomer Support Service Specialist (a) Fliegen Sie mit uns in die Zukunft und werden Sie Teil des Teams bei einem der innovativsten Flugzeughersteller der Welt. CUSTOMER SUPPORT / SALES & MARKETING LIEFERKETTENMANAGEMENT Ihr Arbeitsort: Stans, Switzerland Ihre Aufgaben Sicherstellung einer korrekten und termingerechten Auslieferung des initialen...
-
Customer Support Service Specialist
vor 3 Wochen
Lucerne, Schweiz Pilatus Aircraft Ltd VollzeitCustomer Support Service Specialist (a) Fliegen Sie mit uns in die Zukunft und werden Sie Teil des Teams bei einem der innovativsten Flugzeughersteller der Welt. CUSTOMER SUPPORT / SALES & MARKETING LIEFERKETTENMANAGEMENT Ihr Arbeitsort: Stans, Switzerland Ihre Aufgaben Sicherstellung einer korrekten und termingerechten Auslieferung des initialen...
-
Integrated Logistics Support Specialist
vor 1 Monat
Lucerne, Schweiz Pilatus Aircraft Ltd VollzeitIntegrated Logistics Support Specialist (a) Fly with us into the future and become part of the team at one of the most innovative aircraft manufacturers in the world. CUSTOMER SUPPORT / SALES & MARKETING LOGISTICS SUPPORT Your place of work: Stans, Switzerland Your Tasks Implement complete ILS projects for aircraft throughout their entire lifecycle,...
-
GBTS Maintenance Specialist
vor 1 Monat
Lucerne, Schweiz Pilatus Aircraft Ltd VollzeitGBTS Maintenance Specialist Fly with us into the future and become part of the team at one of the most innovative aircraft manufacturers in the world. ENGINEERING & TRAINING SYSTEMS TRAINING SYSTEMS Your place of work: Stans, Switzerland Your Tasks Completion of scheduled and unscheduled maintenance on Pilatus simulators located in Stans or abroad (depending...
-
GBTS Maintenance Specialist
vor 2 Monaten
Lucerne, Schweiz Pilatus Aircraft Ltd VollzeitGBTS Maintenance Specialist Fly with us into the future and become part of the team at one of the most innovative aircraft manufacturers in the world. ENGINEERING & TRAINING SYSTEMS TRAINING SYSTEMS Your place of work: Stans, Switzerland Your Tasks Completion of scheduled and unscheduled maintenance on Pilatus simulators located in Stans or abroad...
-
Communication Lead in Support
vor 1 Woche
Lucerne, Schweiz toloca VollzeitDescription As a Communication Lead you will be the voice of Mindrift, Toloka’s newly launched brand, across various social platforms, including Discord, Reddit, LinkedIn, and Facebook. Your role will involve addressing issues, fostering interactive communities, and developing strong relationships with our audience to enhance brand loyalty and...
-
Customer & Sales Support Specialist 60% (m/w/d)
vor 1 Monat
Lucerne, Schweiz Universal-Job AG VollzeitWas ist meine Funktion? Selbständige und proaktive administrative Betreuung unserer Kunden, primär im Lizenz- bzw. Subscription-Umfeld Contract-Lifecycle Verantwortung inklusive proaktiver Renewals/Verlängerung bestehender Lizenzen und Verträge Erstellen & Pflegen von Dokumentationen Ansprechperson für Hersteller und Distributoren Allgemeine...
-
Customer & Sales Support Specialist 60% (m/w/d)
vor 3 Wochen
Lucerne, Schweiz Universal-Job AG VollzeitWas ist meine Funktion? Selbständige und proaktive administrative Betreuung unserer Kunden, primär im Lizenz- bzw. Subscription-Umfeld Contract-Lifecycle Verantwortung inklusive proaktiver Renewals/Verlängerung bestehender Lizenzen und Verträge Erstellen & Pflegen von Dokumentationen Ansprechperson für Hersteller und Distributoren Allgemeine...
-
After Sales Specialist
vor 3 Wochen
Lucerne, Schweiz hostettler ag Vollzeithostettler ag sursee propose une offre complète aux passionnés de motocyclisme et de cyclisme. L'entreprise est leader en matière d'importation de motos, de scooters et de deux-roues électriques Yamaha, ainsi que de vêtements et d'accessoires de grandes marques bien connues. Elle propose également sa fameuse marque propre, iXS. Nous recherchons une...
-
Senior Specialist QA
vor 3 Wochen
Lucerne, Schweiz MSD Merck Sharp & Dohme AG VollzeitJob Description We are a research-driven biopharmaceutical company. Our mission is built on the simple premise that if we “follow the science” that great medicines can make a significant impact to our world. We believe that a research-driven enterprise dedicated to world-class science can succeed by inventing medicine and vaccine innovations that make a...
-
Senior Specialist QA
vor 4 Wochen
Lucerne, Schweiz MSD Merck Sharp & Dohme AG VollzeitJob Description We are a research-driven biopharmaceutical company. Our mission is built on the simple premise that if we “follow the science” that great medicines can make a significant impact to our world. We believe that a research-driven enterprise dedicated to world-class science can succeed by inventing medicine and vaccine innovations that make a...
-
Associate Specialist Logistics
Vor 6 Tagen
Lucerne, Schweiz MSD VollzeitJob DescriptionWir suchen derzeit eine kompetente und lösungsorientierte Person, um unser Team als Associate Specialist Logistics & Customer Service Representative (m/w/d) zu unterstützen. In dieser Rolle sind Sie für eine herausragende und kundenorientierte Betreuung unserer Kunden verantwortlich. Sie nehmen Bestellungen und Aufträge per Telefon...
-
Senior Manager Global Customs
vor 2 Monaten
Lucerne, Schweiz Adidas VollzeitPurpose Manage customs valuation methodology for all global business models and leading response on any valuation topics arising from customs audits that happen globally. Support, manage and assist Global Customs compliance and analysis on a wide range of customs topics, based on defined priorities and goals to ensure operational compliance and reduce...
-
Senior Manager Global Customs
vor 3 Wochen
Lucerne, Schweiz Adidas VollzeitPurpose Manage customs valuation methodology for all global business models and leading response on any valuation topics arising from customs audits that happen globally. Support, manage and assist Global Customs compliance and analysis on a wide range of customs topics, based on defined priorities and goals to ensure operational compliance and reduce...
-
Senior Manager Global Customs
vor 2 Monaten
Lucerne, Schweiz adidas VollzeitPurposeManage customs valuation methodology for all global business models and leading response on any valuation topics arising from customs audits that happen globally. Support, manage and assist Global Customs compliance and analysis on a wide range of customs topics, based on defined priorities and goals to ensure operational compliance and reduce...
-
Senior Manager Global Customs
vor 3 Wochen
Lucerne, Schweiz adidas VollzeitPurpose Manage customs valuation methodology for all global business models and leading response on any valuation topics arising from customs audits that happen globally. Support, manage and assist Global Customs compliance and analysis on a wide range of customs topics, based on defined priorities and goals to ensure operational compliance and reduce...
-
Senior Manager Global Customs
vor 2 Monaten
Lucerne, Schweiz adidas VollzeitPurpose Manage customs valuation methodology for all global business models and leading response on any valuation topics arising from customs audits that happen globally. Support, manage and assist Global Customs compliance and analysis on a wide range of customs topics, based on defined priorities and goals to ensure operational compliance and reduce...
-
Senior Manager Global Customs
vor 3 Wochen
Lucerne, Schweiz adidas VollzeitPurposeManage customs valuation methodology for all global business models and leading response on any valuation topics arising from customs audits that happen globally. Support, manage and assist Global Customs compliance and analysis on a wide range of customs topics, based on defined priorities and goals to ensure operational compliance and reduce...