Business Analyst

vor 3 Monaten

Lugano, Schweiz FORFIRM Vollzeit
FORFIRM is providing solutions to real business challenges for our clients through innovation and deep industry understanding. We pride ourselves on being a knowledge-based company, with no barriers or pre-built solutions – we listen to our clients and solve their unique problems.
At FORFIRM, we are creating a culture where each person can define their own role parameters and speak their mind without any hesitation. We are a true meritocracy, where individual results define each person’s career path.
We are looking for experienced and motivated Business Analysts to join our lively international team and work on projects for Europe's leading brands
The Business Analyst will join our established team and work on innovative projects for our clients predominantly in the Financial Services and Fintech sectors. Collaborating closely with colleagues across other FORFIRM business units, the Business Analyst will define and analyse requirements, working to create future-proof solutions.
Main tasks:1) Requirements Gathering:
  • Collaborate with stakeholders to understand business objectives, processes, and challenges
  • Elicit, document, and prioritize requirements for new projects or process improvements
2) Solution Design:
  • Work closely with our external providers to design solutions that align with business goals
  • Create functional specifications and user stories
3) Project Management:
  • Be responsible in project planning, scope definition, and resource allocation
  • Coordinate internal resources and vendors focusing on project delivery on time and within budget
  • Monitor project progress and ensure timely delivery
4) Stakeholder Communication:
  • Act as a liaison between business units, IT, and other relevant teams
  • Translate technical concepts into understandable terms for non-technical stakeholders
5) Testing and Quality Assurance:
  • Verfy adherence of implemented solutions with business requirements
  • Support user acceptance testing (UAT) and address any issues
6) Change Management:
  • Assist in change initiatives by preparing training materials and facilitating user adoption


RequirementsOur ideal candidate will meet the following requirements:
  • Bachelor's degree in business administration, computer science, or a related field
  • 5-10 years of experience in the financial sector of consultancy firms
  • Fluent in Italian and English. Knowledge of any other national language would be considered as a plus
  • Strong analytical abilities to interpret data and draw meaningful conclusions
  • Ability to identify problems, propose solutions, and drive continuous improvement
  • Excellent verbal and written communication skills to convey complex information clearly
  • Understanding of the industry or domain in which the business operates
  • Good knowledge of MS Office and advanced knowledge of Excel


What We Offer
  • Opportunity to work on international multi-disciplinary projects for leading brands from day one
  • Highly meritocratic environment – points-based bonus and promotion system
  • A focus on knowledge building with regular internal and external training opportunities
  • Flexible working hours and smart-working environment
  • Opportunities to travel and work abroad
  • Supportive and dynamic team

Forfirm is an equal opportunities employer that values diversity within the company. Qualified applicants will receive consideration for employment without discrimination about race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


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