Aktuelle Jobs im Zusammenhang mit Customer Engagement Center Trainee - Eastern Switzerland - Polestar
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Director Customer Experience Operations
vor 2 Wochen
Eastern Switzerland aps VollzeitArizona Public Service generates reliable, affordable and clean energy for 2.7 million Arizonans. As the state's largest and longest-serving energy provider, our more than 6,000 dedicated employees power our vision of creating a sustainable energy future for Arizona.SummaryThe Director of Customer Experience ("CX") will lead the customer care center...
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Data Center Operations Analyst
Vor 6 Tagen
Eastern Switzerland ServiceNow VollzeitCompany DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...
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Principal Engagement Manager
vor 11 Stunden
DayCrunch Glattbrugg -Opfikon Cherstrasse st Floor, Glattbrugg, Switzerland ServiceNow VollzeitCompany Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...
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Senior Customer Success Manager
vor 2 Wochen
Switzerland, Remote Dataiku VollzeitDataiku is The Universal AI Platform, giving organizations control over their AI talent, processes, and technologies to unleash the creation of analytics, models, and agents. Providing no-, low-, and full-code capabilities, Dataiku meets teams where they are today, allowing them to begin building with AI using their existing skills and knowledge. The Dataiku...
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Training Program Manager 80 – 100%
vor 3 Wochen
Baden, Aargau, Switzerland Hitachi Energy AG VollzeitThe opportunity Our Hitachi learning center Grid Automation in Baden Switzerland offers a wide range of training services including basic and advanced training courses as well as project-specific or customized courses. The training services are available for both the engineering company as well as for the end user and focus on the needs of operation and...
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Switzerland Fernweh-Jobs Vollzeit**Bist du bereit für eine neue Herausforderung in einer der aufregendsten Hauptstädte Europas?** Fernweh-Jobs sucht nach talentierten Kundenberatern (m/w/d) für Disney+ in der traumhaften Metropole Athen, Griechenland! Nach deinem Training hast du die Möglichkeit, im Homeoffice zu arbeiten - sogar von deiner Lieblingsinsel aus! Deine Aufgaben: -...
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Switzerland Fernweh-jobs Vollzeit"Hast du Sehnsucht nach Sonne, Meer und einem unvergesslichen Auslandsabenteuer? Dann packe jetzt die Gelegenheit beim Schopf! Werde Kundenberater für Netflix im malerischen Lissabon (ab 12 Monaten möglich) und tauche ein in die aufregende Welt des Streaming-Dienstes. Wenn Serien deine Leidenschaft sind und du dich im Netflix-Angebot zu Hause fühlst, ist...
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Senior Solutions Principal
Vor 4 Tagen
Eastern Switzerland Dell VollzeitSenior Services Solutions PrincipalZurich, SwitzerlandAre you passionate about shaping digital transformation journeys for large enterprise customers? We're looking for a Services Solutions Principal to join Dell Technologies' Services Presales team, ideally based in or near Zurich, covering Switzerland with the possibility of supporting projects in...
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Sales Specialist OEM
Vor 4 Tagen
Eastern Switzerland ABB VollzeitAt ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.This Position reports to:Sales ManagerImportant...
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Arbeite Für Audi, Vw, Oder Mercedes in Griechenland
vor 2 Wochen
Switzerland Fernweh-Jobs Vollzeit**Du brauchst eine Pause vom Alltag und hast Interesse, neue Berufserfahrung in einer der aufregendsten Hauptstädte Europas zu sammeln?** Fernweh-Jobs ist auf der Suche nach neuen Talenten für die Rolle als Kundenberater für Audi, Mercedes oder VW (m/w/d) in Griechenlands traumhafter Metropole Athen! Hier hast du die Chance, deine internationale...
Customer Engagement Center Trainee
vor 2 Wochen
The OpportunityWe're currently looking for a Customer Engagement Center Trainee. Someone to join our dynamic Customer Service team in order to support our daily operations and ensure a high-quality service experience for our customers. Someone with a passion for communication, an interest in customer interaction, and a desire to make a forward-thinking impact in the automotive industry. This role will involve collaboration across teams, especially in the areas of customer support, issue resolution, and service improvement.This position is located in Zurich, Switzerland, and is a one-year traineeship. We believe in a hybrid model when it comes to remote and onsite work, knowing that both in-person collaboration and individual time to focus are needed. What matters most is that people get the time and support to do what needs to be done - and enjoy doing it, of course.The ResponsibilitiesIn this trainee role, you'll learn about various customer service processes by working closely with the contact center team, ensuring customer inquiries are handled efficiently and professionally. You'll be instrumental in maintaining customer satisfaction and supporting daily operations. See below for a breakdown of the main objectives of the traineeship and responsibilities:Support in handling customer inquiries via phone, email, and chatAssist in resolving customer issues promptly, ensuring high customer satisfactionSupport the team in maintaining customer data and providing accurate informationAssist in analyzing customer feedback to improve service qualityYou will be entrusted with responsibility for specific areas of your ownThe Ideal CandidateTo succeed in this role and at Polestar, you'll need to be detail-oriented with a high degree of empathy and accuracy. We expect you to have excellent communication skills to interact effectively with both internal teams and external stakeholders. You'll thrive in this role if you're able to manage multiple tasks, meet deadlines, and proactively solve problems in a fast-paced, customer-centric environment.In addition, you'll need the following qualifications:Completed vocational training, high school degree or other relevant practical experience in customer serviceProficiency in German and English. Swiss German, French and Italian are considered a plusTech-savvy with an interest in electric mobilityStrong communication skills and the ability to engage with customers professionallyPrior experience with Salesforce (or any other CRM system) and Microsoft Office Suite would be considered a plusPolestar is an international company with a diverse team. Being a global company, you'll have the chance to work in a dynamic, fast-paced environment that is both exciting and challenging. Expect a rewarding journey as Polestar continues to grow.The ProcessIf the above matches your ambitions, be sure to apply. Our selection process is ongoing, and the job advert will remain open until the position is filled.At Polestar, the sky is the limit.
