Communications Manager

Are you a digital-first communicator who thrives in a fast-paced, agile environment? Are you able to quickly grasp business needs and turn them into creative, strategic communications? Are you passionate about building trusted relationships with business leaders and helping them shape and share their vision across the organization and beyond?

We're looking for a driven, versatile, and creative Communications Manager Technology and Business Operations for Zurich Insurance Group. This role offers a unique opportunity to shape and deliver communications that bring to life the story of our tech innovation, global ventures and digital transformation. Alongside supporting strategic initiatives, you will manage the day-to-day communications that support core business needs.

You'll be part of a collaborative, high-performing team.

What you'll do

• Create and deliver integrated communication plans that support Zurich's tech innovation, AI, operations, and global businesses strategy.
• Turn business priorities into clear, engaging messages and campaigns to drive engagement across all our employees, stakeholders, and markets.
• Collaborate with senior leaders and cross-functional teams to ensure communications are aligned, impactful, and relevant.
• Support transformation and change communications, helping employees understand, embrace, and engage with strategic shifts.
• Partner with media relations, thought leadership, and social media teams to amplify Zurich's voice — especially in the digital and AI space.
• Use data to measure communications effectiveness and continuously improve.

What you bring

• At least 5+ years of experience in corporate communications roles, preferably in support of leading technology, operations, innovation or transformation function.
• Strong storytelling skills with a digital-first mindset.
• Ability to simplify complex topics and create meaningful messages that support our business strategy.
• Resilience under pressure and comfort working in a fast-paced, complex environment.
• Strategic thinking with a hands-on approach—you see the big picture, and you're ready to roll up your sleeves.
• Expertise in digital tools and channels (internal and external social media, innovative formats).
• Organized and structured, able to manage multiple tasks and priorities in a dynamic, agile setting.
• Native-level English with excellent writing and editing skills; German is a plus.

Additional Information

We look forward to receiving your online application.

At our Quai Zurich Campus, our culture and our people are what set us apart. We thrive on face-to-face interactions that drive collaboration, nurture our unique culture, and amplify our success. Enjoy the best of both worlds with the flexibility to work up to two days remotely per week within Switzerland, allowing you to balance personal commitments while excelling in your career. Please discuss your flexibility needs with us during your interview.

Information for recruitment agencies

Zurich does not accept any applications from recruitment agencies for this position. We refuse any responsibility for unsolicited applications as well as any associated fees.

Why Zurich

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?

We are an equal opportunity employer who knows that each employee is unique - that's what makes our team so great
Join us as we constantly explore new ways to protect our customers and the planet.

• Location(s): CH - Zürich
• Remote working: Hybrid
• Schedule: Full Time
• Recruiter name: Mélina Carnal