Technical Writer as Technical Documentation Quality Manager

vor 1 Woche

Uzwil, Sankt Gallen, Schweiz Bühler Group Vollzeit

The Quality Manager is responsible for ensuring the quality of Technical Product Information in accordance with established writing guidelines and standards. This role involves monitoring and inspecting content, working closely with the team's Technical Writers, reporting on any quality-related issues, and providing training to Technical Writers.

This is where you'll excel

  • You oversee the correction and review of documentation created by the local Technical Writers
  • You establish, improve, and update writing guidelines for English content creation, and structure modular texts within the CMS System ST4
  • You assume the responsibility for quality and standards as an ambassador
  • You assume responsibility for creating and updating documentation included with products based on norms and company-internal standards
  • You coach and mentor junior technical writers and onboarders across different businesses and conduct training courses for new onboarders
  • You complete timely and accurate audits; report on findings
  • You ensure all relevant regulations, work rules, and quality procedures are followed on the department

These are the skills you'll need

  • You possess a high level of technical expertise
  • You have advanced user knowledge in XML-based editing systems, preferably ST4 and have knowledge of media editing
  • Excellent knowledge of written and spoken English, C1 or equivalent
  • You focus on service and customer-orientation and a commitment to quality
  • You can work on a team and independently, and have good communication skills, and a sociable demeanour
  • You are willing to work with international teams, with sound intercultural skills & understanding
  • You have the ability to convey difficult concepts in a simple and understandable manner
  • 10 – 15 % of travel for onsite training

Questions? We're happy to help
VIVA Restaurant
We offer our employees a daily fitness menu from 7, 50 CHF.

Attractive mobility concept
We offer an OSTWIND ZVV / Z-Pass + half-fare travelcard for CHF 365 + CHF 400 public transport credit as well as an attractive first-class travelcard or free parking.

Health-Port
We are committed to preventive health care through laboratory analyses, massages, nutritional advice, physiotherapy, group courses and a company doctor.

Mobile phone subscriptions
We offer special conditions for cell phone subscriptions via Mobilezone with Sunrise and Swisscom.

Sports activities
We promote physical activity through self-organized circuit training and running groups as well as vouchers for Update and Activ Fitness.

Family support
Parents/guardians can purchase discounts from the Kita Chinderhus Rägeboge Uzwil.

Questions? We are happy to answer them
Didier Jean-Louis Chételat

Recruiting Partner

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Diversity, equity & inclusion

Our TOP values

Creating impact together at Bühler
Two billion people eat food every day that was produced with Bühler equipment. One billion people drive vehicles whose parts were manufactured with our machines.

Bühler aims to balance humanity, nature, and the economy in every decision as it develops solutions that unlock sustainable business opportunities in the global food, feed, and mobility industries.

We strive to create innovations for a better world, with a special focus on healthy, safe, and sustainable solutions. Therefore, we team up with customers, start-ups, multinationals, and academia to accelerate impact together.

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