standard business analyst

Vor 7 Tagen

Genf, Genf, Schweiz Zensar Technologies Vollzeit

Job Description
Education and Certification - Required -

  • First-level university degree in Information Technology; Business Administration; or other relevant field
  • Business analysis certification Skills Set

Skill Sets - Required -

  • Ability to elicit, analyze, and document business requirements in collaboration with diverse stakeholders.
  • Strong understanding of application development, particularly for low-code/no-code solutions such as Microsoft Power Platform (Power Apps, Power Automate).
  • Ability to work closely with business representatives to capture needs and translate them into clear, actionable specifications for IT teams.
  • Excellent collaboration skills, with the ability to facilitate workshops and communicate findings to both technical and non-technical audiences.
  • Ability to work quickly and meet deadlines in an iterative, agile development environment.
  • Excellent knowledge of English; good knowledge of another UN language is an asset.

Skill Sets - Desirable -

  • Ability to work with JIRA and testing software.
  • Understanding of enterprise relational databases and integration patterns
  • Familiarity with AI-enabled applications (e.g., chatbots, intelligent assistants, agents) and ability to identify opportunities for their use in business process improvement Experience

Experience - Required -
A minimum of two years of demonstrated experience and successful performance in:

  • Business analysis for IT software application improvement and development projects.
  • IT system requirements and acceptance criteria creation.
  • Business process optimization and data workflow analysis.
  • Conducting user interviews and feedback sessions.
  • Participation in IT solution design process.

Experience - Desirable -

  • Experience with legacy IT systems, and established business workflows

Tasks -

  • Conduct requirements gathering sessions (workshops, interviews, surveys) with users and stakeholders.
  • Produce detailed, clear, and unambiguous business specifications, functional requirements, and user stories for IT solutions.
  • Identify opportunities where Power Platform solutions, automation, or AI-enabled tools could improve efficiency, service delivery, or user experience.
  • Liaise with IT teams to ensure requirements are well understood and implemented correctly.
  • Support prototyping and proof-of-concept activities.
  • Define and document acceptance criteria and support user acceptance testing.

Deliverables -

  • Business requirements documentation for enhancements to internal processes, services, and systems, including user stories, functional specifications, and acceptance criteria.
  • Solution specifications for new or improved applications, with emphasis on Power Platform solutions, automations, and AI-enabled tools (e.g., agents, assistants).
  • Process improvement opportunities report, identifying potential areas for innovation and automation aligned with the mission of the Application Incubator Division.
  • Support for user acceptance testing, including test cases, acceptance criteria, and documentation of results.
  • Prototypes or proof-of-concept documentation (where applicable) to demonstrate feasibility of proposed solutions

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