Hardware Supporter

vor 2 Wochen

Cham ZG, Zug, Schweiz Experis Switzerland Vollzeit CHF 90'000 - CHF 120'000 pro Jahr

About the Role

Join a global leader driving the digital transformation of the energy industry.

We are looking for a Hardware Support Engineer to ensure the smooth operation, configuration, and maintenance of field devices such as smart meters and communication modules used in smart energy systems.

In this technical role, you will analyze device performance, manage firmware and configuration updates, support large-scale rollouts, and act as a key interface between customers, R&D, and internal support teams.

Main Responsibilities

  • Analyze malfunctioning smart meters and determine root causes (configuration, firmware, or system-level issues).
  • Implement corrective measures such as firmware updates, configuration adjustments, or hardware replacements.
  • Perform remote configuration and firmware updates during customer rollouts.
  • Identify and drive improvements across the product lifecycle and technical processes.
  • Conduct technical training sessions for customers and internal teams.
  • Manage after-sales activities, including ticket handling, coordination with repair service providers, and documentation in CRM/SAP.
  • Represent the company as a technical expert in customer projects and service operations.

Your Profile

  • Technical education in electrical engineering, electronics, or equivalent (HF/FH or similar).
  • Several years of experience commissioning and supporting field devices in energy, IoT, or communication systems.
  • Solid understanding of communication technologies (LTE, GPRS, PLC, IPv4/v6) and relevant protocols (DLMS, SML, COSEM).
  • Experience with support tools such as ServiceNow, SAP, test environments, or remote device management platforms.
  • Structured and methodical approach to troubleshooting and documentation.
  • Fluent in German and English (spoken and written); French is an advantage.
  • Solution-driven mindset and passion for smart energy technologies.

​
Why Join Us

  • Be part of a global company leading the energy transition.
  • Collaborate with skilled engineers across R&D, service, and field operations.
  • Engage in impactful projects connecting hardware, IoT, and data intelligence.
  • Enjoy autonomy, flexibility, and strong development opportunities.

Interested?
Apply now through
Experis Switzerland
, your trusted partner for IT and engineering recruitment.

All applications are handled with strict confidentiality.
​
Experis SA
, the IT branch of ManpowerGroup, is a leading company in the recruitment of specialized IT professionals. We provide flexible solutions, including temporary assignments, permanent placements, project management, and professional training. Our expertise covers digital transformation, cybersecurity, cloud, infrastructure, and more. With our global reach combined with a pragmatic and personalized approach, we effectively support both professionals and organizations in achieving their goals.

  • Director of Technology and Innovation

    Vor 6 Tagen

    Hünenberg ZG, Zug, Schweiz International School of Zug and Luzern Vollzeit CHF 120'000 - CHF 180'000 pro Jahr

    Join ISZL as our next Director of Technology and Innovation (Operational and Academic)At the International School of Zug and Luzern (ISZL), we're not just another international school. We're a vibrant, curious, and courageous learning community where over 1'200 students from over 65 nationalities come together to explore, create, and grow.The Director of...

  • Director of Technology and Innovation

    Vor 4 Tagen

    Hünenberg ZG, Zug, Schweiz International School of Zug and Luzern Vollzeit CHF 120'000 - CHF 180'000 pro Jahr

    Join ISZL as our next Director of Technology and Innovation (Operational and Academic) At the International School of Zug and Luzern (ISZL), we're not just another international school. We're a vibrant, curious, and courageous learning community where over 1'200 students from over 65 nationalities come together to explore, create, and grow. The Director of...

  • Smart meters/IoT Hardware Supporter

    vor 4 Wochen

    Cham, Schweiz Experis Vollzeit

    Experis SA, the IT branch of ManpowerGroup, is a leading company in the recruitment of specialized IT professionals. We provide flexible solutions, including temporary assignments, permanent placements, project management, and professional training. Our expertise covers digital transformation, cybersecurity, cloud, infrastructure, and more. With our global...

  • Deskside Support Technician

    vor 2 Wochen

    Cham, Schweiz DeRisk Services Vollzeit

    We de-risk your company's operations world-wide with a tailored platform of IT Solutions, Technical Support & Business Intelligence Services to enable you hit the ground running from day Zero. We are local in over 45 countries, with the experience to deliver services to you in the most challenging territories - DeRisk offers your business; - Digital IT...

  • Professional Ict Supporter in

    Vor 2 Tagen

    Cham, Schweiz ROCKEN Vollzeit

    **Lohn - 90'000 - 95'000**: **Deine Verantwortung**: - Übernehmen von Tätigkeiten im Projektmanagement auf nationaler Ebene. - Beheben von Störungen im ICT-Bereich. - Verantwortlich für das User-Management (Active Directory, Azure, O365). - Installieren von Soft - und Hardware-Komponenten und auch betreuen. - Beraten und Informieren der Systemanwender...

  • Field Test Technician E-bike Quality

    vor 2 Wochen

    Cham, Schweiz Specialized Vollzeit

    To strengthen our e-Bike Quality team located in **Cham (ZG), Switzerland**, we are seeking for a **Field Test Technician e-Bike Quality** to **commence immediately or by agreement**. In this role you will be part of our quality team working on complete electronic systems including hardware/software and components with a focus on early-stage testing to...

  • Embedded Software Engineer – e-Bike Systems

    vor 1 Woche

    Cham, Schweiz Specialized Vollzeit

    Embedded Software Engineer – e-Bike SystemsJOB SUMMARY To strengthen our e-Bike Systems Engineering team in Cham, Switzerland, we are seeking a highly motivated Embedded Software Engineer to support the development and evolution of our Human-Machine Interface (HMI) systems. In this key role, you will help shape the future of e-bikes by owning software...

  • Embedded Software Engineer – e-Bike Systems

    vor 2 Wochen

    Cham, Schweiz Specialized Bicycle Components Vollzeit

    Embedded Software Engineer – e-Bike SystemsJoin to apply for the Embedded Software Engineer – e-Bike Systems role at Specialized Bicycle ComponentsEmbedded Software Engineer – e-Bike SystemsJoin to apply for the Embedded Software Engineer – e-Bike Systems role at Specialized Bicycle ComponentsJob SummaryTo strengthen our e-Bike Systems Engineering...

  • AV-Systemtechniker:in (alle)

    Vor 6 Tagen

    Baar ZG, Schweiz BKW Building Solutions AG Vollzeit

    Als AV-Systemechniker:in betreust du professionelle AV-Systeme. Mit unserer langjährigen Erfahrung entwickeln und realisieren wir komplexe und innovative AV-Lösungen für Sitzungszimmer, Schulungs- und Konferenzräume und Schulen in der ganzen Deutschschweiz. Deine Aufgaben Installation, Konfiguration und Wartung von AV-Systemen Einbau und Verkabelung von...

  • AV-Systemtechniker:in (alle)

    Vor 7 Tagen

    Baar ZG, Schweiz BKW Building Solutions AG Vollzeit

    Als AV-Systemechniker:in betreust du professionelle AV-Systeme. Mit unserer langjährigen Erfahrung entwickeln und realisieren wir komplexe und innovative AV-Lösungen für Sitzungszimmer, Schulungs- und Konferenzräume und Schulen in der ganzen Deutschschweiz. Deine Aufgaben Installation, Konfiguration und Wartung von AV-Systemen Einbau und Verkabelung von...

  • AV-Systemtechniker:in (alle)

    Vor 5 Tagen

    Baar ZG, Schweiz BKW Building Solutions AG Vollzeit

    Als AV-Systemechniker:in betreust du professionelle AV-Systeme. Mit unserer langjährigen Erfahrung entwickeln und realisieren wir komplexe und innovative AV-Lösungen für Sitzungszimmer, Schulungs- und Konferenzräume und Schulen in der ganzen Deutschschweiz. Deine Aufgaben Installation, Konfiguration und Wartung von AV-Systemen Einbau und Verkabelung von...

  • ICT application Manager

    vor 2 Wochen

    Cham, Schweiz Jobup Vollzeit

    Experis SA, the IT branch of ManpowerGroup, is a leading company in the recruitment of specialized IT professionals. We provide flexible solutions, including temporary assignments, permanent placements, project management, and professional training. Our expertise covers digital transformation, cybersecurity, cloud, infrastructure, and more. With our global...