Job Opportunities LEARNING EXPERIENCE PROJECT COORDINATOR

HOW WILL YOU MAKE AN IMPACT?

We are seeking a passionate and dynamic Learning Experience Project Coordinator to join us. If you're a wish to have an impact on our Maison, with a flair for luxury timepieces and a passion for people, this is your chance to shine. As our Learning Experience Project Coordinator, you'll be at the heart of our global efforts to share the Jaeger-LeCoultre story with the world. You will work hand-in-hand with our L&D team, contributing to the creation, management, and execution of groundbreaking Training initiatives.

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2. Orchestrate the Training Roadmap:

• Co-create, manage, and deploy training contents (e-learning modules, video editing…) and ensure a seamless translation across all languages
• Design captivating training presentations that ignite passion and inspire excellence.
• Manage the Digital learning platforms (LMS CornerStone, Watch Live)
• Organize and facilitate Training programs (MBD, HWM, Watchmaking Culture et Leadership) being the driving force behind the operational success of training roll-outs.
• Coordinate training requests (6S, Inside, Product training, Retail Webinars, Learn From Experts, HWM trainings, Remote Manufacture Visits, etc.)
• Manage Editorial, community management & engagement (WL news, challenges, etc.)
• Communication & promotion of the L&D initiatives (L&D Newsletter, Retail Newsletter, working with Internal Com.)
• Be in contact with the Richemont L&D community (Group, Europe, Swiss)
• Support other L&D missions (Speexx, Linkedin Learning, etc.)

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2. Track and monitor training initiatives:

• Manage the training activation plan, leveraging our internal corporate Learning Management System, WatchLive e-learning app, and other tracking tools.
• Orchestrate employee assignments and training tracking within the Learning Management System and WatchLive app.
• Monitor Key Performance Indicators (Bi-annual, Monthly, and other ad-hock demands etc.) and translate data into actionable insights.

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2. Curate unforgettable experiences:

• Assist in the operational organization of training meetings and seminars, including exclusive Manufacture visits.
• Manage all aspects of organization and hospitality, from seamless travel arrangements to unforgettable gifts.
• Collaborate with local partners, Manufacture artisans, Regional trainers, and sales staff.

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2. Empower the Jaeger-LeCoultre Trainers Community:

• Co-animate the Jaeger-LeCoultre Worldwide Trainers' Community, fostering a culture of collaboration and continuous learning.
• Organize regular remote visits from our Manufacture nestled in Le Sentier, Vallée de Joux, bringing the heart of our craft to the world.
•  engaging content that inspires and empowers our trainers.
• Manage internal communication, ensuring our trainers are always in the know.
• Provide unwavering support to our worldwide trainers, helping them achieve their full potential.

WHAT ABOUT YOU?

• You have initial experience in project management, training, product marketing, retail, or a client-related function within the luxury industry.

• You have a genuine passion for people development, client centricity, soft skills, and hospitality.

• You possess exceptional communication and organizational skills, intercultural agility, and a meticulous attention to detail.

• You are autonomous, full of energy, and resourceful, always ready to take on new challenges.

• You embody the Jaeger-LeCoultre values of inner fire, openness, care, and excellence.

• You are fluent in French and English, allowing you to connect with a global audience.

• You are proficient in the Microsoft Office Suite: PowerPoint, Excel, Teams