Technical Business Analyst with CRM Implementation/Integration Expertise

Vor 6 Tagen

Genf, Genf, Schweiz Tech Mahindra Vollzeit CHF 90'000 - CHF 120'000 pro Jahr

Technical Business Analyst with recent CRM Implementation/Integration Expertise (Banking Domain)

A mandatory requirement for working with customer is to be domiciled in Switzerland

  • Technical Business Analyst-Strong CRM Experience required (Banking Domain)
  • Minimum of 7 years of experience as a Business Analyst in the banking sector.
  • Excellent knowledge of wealth management, investment strategies, and financial products.
  • Strong recent expertise in CRM Implementation/Integration activities must have.
  • Dynamic and proactive in completing assigned tasks, demonstrating responsiveness and adaptability to change.
  • Ability to work closely with team members to achieve common goals.
  • Strong analytical and conceptual thinking skills, with a knack for problem-solving.
  • Autonomy and ability to independently analyze data from various systems.
  • Excellent organizational skills, resilience under stress, and ability to manage priorities effectively.
  • Proficient in SQL query languages and tools for accessing databases.
  • Knowledge and experience with Agile methodology (Scrum).
  • Familiarity with APIs, including the use of JSON, XML, Postman, and Swagger.
  • Higher education in Computer Science (University, HES, Federal Diploma, EPF) or equivalent qualifications.

Responsibilities

  • Participate in gathering and analyzing client requirements, and write detailed functional specifications needed for our development center.
  • Support and assist the IT teams based in Geneva during various cycles.
  • Ensure the proper integration of the solutions under your responsibility into the bank's overall information system by conducting FATs/integration tests.
  • Support and coordinate testing phases with end users.
  • Provide level 3 support in case of production incidents.

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