Operations Manager
vor 2 Wochen
With rapid growth comes complexity, and we're looking for an Operations Manager who thrives in a dynamic environment, loves rolling up their sleeves, and can keep our team and office running smoothly while building the systems that will let us scale. This is not a corporate back-office role — this is for someone who wants to be in the engine room of a startup, close to the founders, and take ownership of everything that makes our company tick day-to-day.
The Role
As our first dedicated Operations Manager, you'll be the go-to person for all things operations, from office management and HR admin to payroll support, compliance, and vendor management. You'll build scalable processes, ensure the team has everything they need to succeed, and free up leadership to focus on product development, customer satisfaction, and fundraising.
We need someone who is extremely hands-on: one day you might be onboarding a new hire, the next negotiating with suppliers, and then setting up a new HR tool, before jumping in to streamline payroll. If you love variety, problem-solving, and getting things done, this role is for you.
What you'll do
Own day-to-day operations: office, vendors, contracts, and tools.Shape and champion our culture: organize team events, trips, and celebrations, and act as an ambassador for a great workplace.Manage admin where needed: employment contracts, onboarding, absences, payroll coordination, office supplies, customer visits etc.Support finance & compliance: expense tracking, budget support, basic reporting.Build and optimize processes and systems that can scale with us as we grow.Be the first point of contact for employees on all operational topics.Work closely with the founders to professionalize internal operations.
Who are you:
Experience in operations, office management, or people & culture (startup experience is a big plus).Hands-on mindset: you're not afraid to get into the details and make things happen.Strong organizational and multitasking skills. You thrive in a dynamic environment.Knowledge of HR/admin/payroll processes in Switzerland is an advantage.Excellent communication skills (English mandatory, +German preferred).Tech-savvy and comfortable implementing new tools.Proactive problem-solver who can spot issues and fix them before they escalate.
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