Product Owner

Vor 6 Tagen

Genf, Genf, Schweiz Skywaves Rise Vollzeit

Job Description
: Product Owner – Salesforce (Non-Profit Sector)

  • Work Location: Geneva, Gavi Customer location.
  • Hybrid / Work From Home
  • How many days at office: 3 days a week / can be negotiated.
  • Fixed Term or Permanent: Fixed term or Permanent

About the Role

Seeking a passionate and delivery-oriented Product Owner with strong Salesforce experience to support our enterprise-level grant management and operational platforms. The ideal candidate will bring hands-on expertise in agile delivery, a user-focused mindset, and a strong understanding of the non-profit domain.

The Product Owner will work closely with cross-functional Agile teams, business stakeholders, and program leadership to ensure that the solutions delivered meet organizational goals and maximize user value.

Key Responsibilities

➢Serve as the voice of the customer for the Salesforce-based platform, with a focus on features supporting grants, programs, and operational reporting.

➢Own and manage the product backlog: prioritize features, refine user stories, and define acceptance criteria.

➢Translate business needs into clearly defined user stories and system behaviour for the Agile development team.

➢Lead backlog grooming, sprint planning, and participate in PI Planning sessions (SAFe framework).

➢Work closely with product managers, business analysts, QA teams, and developers to ensure alignment with organizational strategy.

➢Coordinate with business product managers to validate requirements and test functionality.

➢Participate in system demos, UAT support, and ensure features meet functional and compliance expectations.

➢Promote system adoption by providing documentation input and supporting training content.

Requirements

Skills & Attributes

➢Strong understanding of Agile principles (SAFe certification is a plus).

➢Excellent communication and facilitation skills with multicultural teams.

➢Comfortable working in a highly collaborative and cross-functional environment.

➢Strong analytical and problem-solving skills.

➢Fluent in English; working knowledge of French is an asset

Education:

➢Bachelor's or master's degree in business, Information Systems, International Development, or a related field.

➢3–5 years of experience as a Product Owner or Business Analyst in an Agile environment.

➢Hands-on experience with Salesforce (Service Cloud, Experience Cloud, or Nonprofit Cloud preferred).

➢Familiarity with platforms like Amp Impact or grants management systems is a strong plus.

➢Experience working in or with non-profit, public health, or international development organizations.

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