Solutions Engineer

Splunk is currently seeking a highly motivated, outcome focussed individual to join our pre-sales Solutions Engineering team as a Solutions Engineer within the Swiss Enterprise Sales team. As a Splunk Solutions Engineer, you'll be a technical sales resource for the Enterprise sales team who support our clients across all verticals. You will be the authority both in terms of the technical aspects of our solutions and how they integrate within our clients' workflow and tooling.

Splunk's technical sellers seek to unify, advance, and expand the value of the Splunk portfolio by providing deep technical and domain expertise to introduce and operationalize Security and Observability use-cases and solutions. The Sales Engineers are Splunk's customer-facing technical account leader. Their purpose is to partner with customers and Splunk teams to ensure long-term success and growth within Splunk's customer base. Sales Engineers are responsible for the breadth of technical engagement within their assigned customers across products, domains, and use cases.

This role requires a self-motivated continuous learner that has a deep desire to solve a wide variety of security and observability problems. Customer interactions will cover a wide range of engagements. Some examples include aligning customer use-cases to Splunk capabilities, providing guidance to customers on solutions that meet their business objectives, presenting to senior customer staff, and partnering with Solution Architects to position and operationalize advanced use-cases and capabilities in your accounts.

A successful Solutions Engineer will not only maintain a technical understanding of Splunk solutions, but also build cross-functional relationships with Solution Architects and Professional Service account team members to build scale and impact Splunk's continued growth.

What You'll Do/Key Responsibilities

• Develop and maintain deep expertise of Splunk's portfolio, use-cases, and its alignment to customer challenges and objectives
• Own Splunk's portfolio, holistic technical engagement, and customer experience in your accounts
• Drive deeper and broader penetration of Splunk's products within your accounts
• Operationalize Splunk's foundational solutions comprised of hybrid/cloud, security, and observability in the customer's environment
• Build and maintain relationships with key customer personas
• Assemble and lead relevant Splunk technical resources as required to ensure optimal customer outcomes
• Evangelize Splunk's use-cases at theater/regional industry events and with customers and partners in your region

Minimum Qualifications For The Role

• 2-4 years related experience in selling and delivering enterprise software solutions for cloud, on-premise and hybrid environments
• 2-4 years related experience working in or recommending SaaS delivery model
• 2-4 years relevant experience in cyber security and/or observability is highly desired
• Ability to create, lead and evolve a customer technical account strategy, engaging an extended ecosystem of supporting resources to deliver the customer's expected business outcomes
• Ability to establish trusted technical advisor status with your customers
• Familiarity with programming and scripting (e.g. Python, Javascript, etc.)
• Relevant software proven experience in the following: IT Operations/Solutions, enterprise or infrastructure management, application development and management, DevOps, business applications, and/or analytics.
• First practical experience with public cloud infrastructure and understanding of cloud economics highly desirable (e.g. AWS, GCP, Azure, etc.)
• First experience of current infrastructure and application monitoring solutions in the industry, experience in the SIEM and Observability space is a must.
• Experience in the security space like EDR, XDR, SOC, SOAR, ITOps is a plus
• Experience in working with Swiss Enterprise customers is a plus

Preferred Qualifications For The Role

• Bachelor's degree or commensurate experience
• Outstanding interpersonal skills with the ability to effectively lead others in a highly-collaborative team environment
• Excellent presentation skills and an expert in using data to articulate a story or issue in a Tell-Show-Tell format
• Excellent time management skills and ability to adapt to evolving priorities, with a dedication to championing the customer and your team
• Ability to be organized and analytical, and will be able to eliminate sales obstacles using creative and adaptive approaches
• Excellent communication skills with the ability to communicate clearly and appropriately in meetings, phone calls, emails, RFPs, and when submitting reports, both externally with customers and internally
• Practical experience with the Splunk platform or competing solutions is a plus
• Available to travel and to visit prospects and customers across Switzerland
• Fluent in English and German, both written & spoken

Why Cisco?

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.