Client Services Project Manager II
vor 1 Woche
This job is with Thermo Fisher Scientific, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
Job Description
Key Responsibilities
- Supporting a Senior Project Manager or a Project Manager, the Associate Project Manager handles smaller projects.
- The Associate Project Manager is empowered to partner with the Client to finalize study specifications including potentially an initial in-person client meeting. They help to drive the study setup and maintenance of filing systems and maintain accurate records for all work undertaken, working with quality management systems.
- Partners and collaborates with the Senior Project Manager to ensure that all business activities come together in a timely manner to meet the customer and study requirements.
- Coordinate and communicate of all internal and external activities to prepare services and products for study initiation or customer needs.
- Achieves results through the use of appropriate project planning tools to communicate achievements and critical path activities and responsibilities.
- Builds and/or supports building of operational documents using internal systems. This includes billing package review; also provides support and assistance to the Project Manager on financial planning and quote forecasting processes.
- Monitors project activities and day-to-day business as well as the establishment of customer-approved job specifications.
Client Relationship Management
- Able to perform and interpret a comprehensive needs analysis and demonstrates an understanding of the customer's target market.
- Maintains knowledge of Thermo Fisher's solutions portfolio and communicates the company's value proposition in relation to the competition.
- Leads projects efficiently in different systems and maintains accountability for individual and team outcomes.
Project Management Leadership
- Seeks mentorship and guidance to drive personal development and further strengthen project management skills.
- Ensures that all communications are clear, focused, and based on a solid understanding of needs using the most appropriate medium.
- Partners with teams to quickly resolve or collaborate on solutions to problems. Facilitates alignment on timelines among cross-functional teams.
- Takes ownership of project results, cultivates respect from team members, and ensures agreement on the overall vision.
Key Requirements
- Education: Bachelor's degree or equivalent experience
- Years of Experience: 2 to 3 years of experience in project management or client facing roles; experience in pharma environment preferred but not required. Limited experience acceptable if holding an advanced degree. Previous experience in logistics / distribution.
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