Key Account Manager – Licensed Brand Boutiques

At Fossil Group, we are part of an international team that dares to dream, disrupt, and deliver innovative watches, jewelry, and leather goods to the world. We're committed to long-term value creation, driven by technology and our core values: Authenticity, Grit, Curiosity, Humor, and Impact.  If you are a forward-thinker who thrives in a diverse, global setting, we want to hear from you.

We are seeking a Key Account Manager – Licensed Brand Boutiques (Watches & Jewelry) to join our Commercial team at Fossil Group in Basel, Switzerland. If you are passionate about strategic account management and enjoy working close to the field with premium lifestyle brands, this could be the perfect role for you. In this dynamic and global company, you will drive commercial performance and brand-right execution across a network of licensed brand boutiques in Europe.

What you will do in this role

• Manage and grow the licensed brand boutique business (including Michael Kors, Diesel, Armani Exchange and others) across Europe, ensuring strong sales, profitability, and sell-through in watches and jewelry
• Develop and implement strategic business plans and seasonal action plans in line with Fossil Group and brand partner expectations
• Monitor and analyze key performance indicators (sales, stock, margin, return rates) to identify risks and opportunities, recommending and implementing corrective actions
• Maintain a strong boutique presence, regularly visiting stores to assess execution, brand standards, visual merchandising, and overall consumer experience
• Build and sustain trusted relationships with boutique managers, sales teams, and brand partners, leading regular business reviews and sharing clear action plans
• Deliver impactful in-store training on product knowledge, brand storytelling, and selling techniques to elevate team capabilities and performance
• Collaborate closely with Brand Management (Dallas) and regional Planning, Marketing, Visual Merchandising, Finance, and GBS teams to optimize assortments, forecast accuracy, inventory flow, and in-store activations

Who You Are

• Bachelor's or Master's degree in Business, Marketing, or a related field
• Minimum 5 years' experience in retail or wholesale account management, ideally within watches & jewelry or the premium fashion sector
• Proven track record of managing and growing multi-store retail networks while achieving ambitious sales and profitability targets
• Strong field orientation with hands-on experience in retail execution, training, and activation, comfortable spending significant time in boutiques
• Excellent communication, negotiation, and relationship-building skills, able to partner effectively with both brand headquarters and store teams
• Strong analytical mindset with solid experience in business planning, sales reporting, and working with performance and forecasting tools
• Highly self-motivated, adaptable, and comfortable working in a fast-paced, international matrix environment
• Fluent in English; additional European languages are a strong plus, and you are willing and able to travel frequently across Europe

What We Offer

• Competitive compensation and benefits package
• Support for work-life balance, including time-off programs
• Hybrid work opportunities, where applicable
• Learning and development support
• Employee product discounts
• An inclusive, collaborative, and values-driven workplace

At Fossil Group, we embrace purpose and take every opportunity to work together to make the world a little better. We're committed to fostering a culture of inclusivity and collaboration, where all employees are encouraged to contribute their unique selves and perspectives as valued members of our team.

We are an Equal Employment Opportunity Employer dedicated to a policy of non-discrimination in all employment practices without regard to age, disability, gender identity or expression, marital status, pregnancy, race, religion, sexual orientation, or any other protected characteristic.

If you need any accommodations during the interview process, just let us know