F&B Host

vor 15 Stunden

Zürich, Zürich, Schweiz FIVE Zürich Switzerland Vollzeit

Are You Ready for a Daring Challenge with The World's Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining 'FIVE-Star' Hospitality and Setting the Gold Standard across the Industry.

Join the FIVE Tribe - and Get Ready to Make Waves.

The Candidate

A Driven Self-Starter, you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A 'Can-Do' Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter.

Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other 'FIVERs' and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational. Joining our F&B Team as a Hostess will Empower you to deliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New Heights

  • Be passionate about maintaining a service standard that embraces time as the 'new' luxury and therefore deliver 'FIVE-style' service in a timely manner to the highest level of expectation - all while having fun with the FIVE Vibe
  • Support the smooth running of the Venue, where all aspects of the guest's Food & Beverage service experience are considered 'FIVE-star' all the way
  • Work as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries
  • Thorough knowledge of all of FIVE's venues, menus, events, and assorted guest offerings to assist guests at every opportunity
  • Take ownership of guest concerns, requests, and act decisively to ensure guest approval.
  • Always be aware of guest preferences and assist in compiling guest history to offer a unique and personalized service, always

  • Ability to aptly process billing and related payments and adhere to all established control procedures for the same

  • Hands-on approach with a 'can-do' work attitude

  • Willingness to work at night (evening and night shifts, Friday & Saturday night)
  • Commitment to delivering exceptional guest services with a passion.
  • Ability to find creative solutions while taking ownership for all duties and tasks assigned
  • Teamwork-oriented
  • Positive, proactive outlook, hardworking and outgoing personality - and a fun-to-work-with energy at all times
  • Previous Hostess experience is an asset
  • Swiss work permit holder or EU ID / Passport holder
  • Good English communication skills and German minimum level B2
  • Strong working knowledge of industry regulations

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