Cluster Revenue Manager

Cluster Revenue Manager (M/F/D)

• JR-04258

• Commercial & Brand/Marketing

• Full time

• Permanent

• Mandarin Oriental Savoy, Zurich

We are looking for an Cluster Revenue Manager to join our Team at Mandarin Oriental Savoy, Zurich

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Savoy, Zurich is located in the heart of the Old Town, in the main business center, close to the city's leisure attractions and just a short walk from the shores of Lake Zurich. The Mandarin Oriental Savoy, Zurich has 80 guest rooms and suites and three dining venues, including an all-day dining restaurant, a specialty restaurant and a lobby lounge. The hotel is ideal for meetings and events with its newly renovated event facilities, including a grand historic ballroom.

About the job

Based at the Mandarin Oriental Savoy, Zurich the Revenue Manager is to support our Cluster Director of Revenue Strategy across multiple properties. This role is integral to optimizing revenue performance, enhancing market share, and driving profitability through strategic data analysis, effective collaboration, and disciplined execution of Revenue Management best practices.

As Cluster Revenue Manager, you will be responsible for the following tasks:

• Partner closely with the Cluster Director of Revenue Strategy on all key responsibilities, initiatives, and strategic decisions.
• Provide leadership support and coverage in the absence of the Cluster Director.
• Contribute to the development and implementation of each hotel's selling strategy to maximize revenue and profitability.
• Oversee day-to-day Revenue Management operations, ensuring adherence to established procedures and best practices.
• Monitor and manage hotel inventory daily across all distribution channels.
• Maintain accuracy and integrity across all reservations, reporting, and revenue systems.
• Validate and optimize system configuration to ensure full functionality and reliable data.
• Extract, analyze, and interpret data to generate actionable insights that support strategic decision-making.
• Produce timely and accurate reports, presentations, and forecasts.
• Develop rooms and function-space forecasts, including 3-month, 6-month, long-range, and budget projections.
• Identify current and emerging business challenges, providing solutions based on analytical evaluation and critical thinking.
• Foster strong working relationships with operational, commercial, and cross-functional teams across all hotels.
• Actively participate in Weekly Commercial Strategy Meetings.
• Support the implementation of revenue initiatives and broader commercial projects.

As Cluster Revenue Manager, we expect from you:

• Proficient in Microsoft Excel, Word, and PowerPoint.
• Strong written and verbal communication skills in English.
• Excellent mathematical, analytical, and problem-solving abilities.
• Solid understanding of hotel distribution systems (e.g., GDS, SynXis).
• Experience working with both automated and manual revenue management systems.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Collaborative team player who thrives in cross-functional settings.
• Preferred: Minimum 2 years of experience in hotel revenue management, ideally across multiple properties.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Swiss Deluxe Rates

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