Field Clinical Specialist II

Patients with mitral and tricuspid heart valve disease often have complex conditions with limited treatment options. Our Transcatheter Mitral and Tricuspid Therapies (TMTT) business unit is boldly pursuing an innovative portfolio of technologies to address a patient's unmet clinical needs. It's our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey.

Since 2017, Edwards TMTT launched more than 4 products – transformational therapies in Europe led by its PASCAL and EVOQUE programs. Every patient is different - be an expert on our
PASCAL
device / therapy and help patients suffering from mitral and tricuspid diseases

The Field Clinical Specialist
is responsible for educating physicians on Pascal technologies, device handling, implantation and troubleshooting techniques and case support by assigned hospitals / in assigned territories / regions.

Works with health care professionals and hospital teams for procedural support. Provides expertise and clinical insights on the device and works in close collaboration with the TMTT (Transcatheter Mitral and Tricuspid Therapies) sales organization.

Required location: West Switzerland

Desired place of residence: Between Geneva and Bern

Fluent German, English and French

Key Responsibilities:

• Throughout commercial procedures, provide physicians and medical staff with required follow-up support to ensure continuity of education and technical support related to all aspects of patient outcome
• Learns the product(s), physiology, anatomy, applications of the market and Edwards Lifesciences
• Provide education on all aspects of the device, device handling, implantation and troubleshooting techniques related to equipment, tools and products required for device implants
• Regularly reviews clinical support activities, changes in the market and assigned accounts, as well as, competitive activity with the sales team
• Plan and implement growth strategies within focused accounts in partnership with the Sales and Sales Management
• Educate and train physicians, hospital personnel and hospital staff on technical matters related to products and procedures through conducting and/or coordinating one-on-one ad hoc training sessions and in-service structured education programs
• Interact with KOLs and proctors
• Closely collaborate with the sales team on inventory management
• Responsible for upselling in key strategic accounts working in conjunction with Business Managers

Education and Experience:

• 3 years experience of previous related medical device and/or clinical experience preferred
• Bachelor's Degree or equivalent in in related field Training experience in clinical / technical environment preferred
• Imaging background preferred

Desired place of residence: Between Geneva and Bern

Fluent German, English and French

Additional Skills:

• Good written and verbal communication skills, presentation, and interpersonal relationship skills including negotiating and relationship management skills
• Good problem-solving and critical thinking skills
• Good knowledge and understanding of cardiovascular science
• Good understanding of cardiovascular anatomy, pathology and physiology
• Understanding of medical device regulatory requirements and documents, device accountability and adverse events reporting
• Languages: English, French and German mandatory (any other language as an asset)
• Ability to manage confidential information with discretion
• Strict attention to detail
• Ability to interact professionally with all organizational levels
• Ability to manage competing priorities in a fast paced environment
• Must be able to work in a team environment, including inter-departmental teams and representing the organization on specific projects
• Ability to build productive internal/external working relationships
• Adhere to all EHS rules and requirements and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control
• Expertise in MS Office Suite and ability to operate general office tools