ERP Odoo Support Specialist

vor 1 Woche

YverdonlesBains, Waadt, Schweiz Ecorobotix Vollzeit

Overall Purpose of the role

Ensure the smooth development, customization, and maintenance of the company's ERP (Odoo) for the Operations teams. The ERP Specialist will play a hybrid role: understanding business needs, proposing and prioritizing developments, ensuring their technical implementation, and resolving incidents.

Key Activity Areas

  • Business needs analysis
  • Gather and challenge the needs of operational teams.
  • Formalize functional specifications.
  • Identify gaps between existing processes and standard Odoo features.
  • Design & Development
  • Develop, configure, and customize Odoo modules in agreement with other owners and service providers.
  • Integrate APIs and other third-party systems.
  • Ensure the quality, performance, and security of developments.
  • Support & Maintenance
  • Provide level 2/3 user support (diagnosis, bug resolution).
  • Maintain clear and up-to-date documentation.
  • Monitor ERP patches and updates.
  • Management and Coordination
  • Prioritize and manage development requests.
  • Ensure communication between business teams and the technical department.
  • Propose process optimizations and participate in change management.

Qualifications

  • Engineering degree in Computer Science, IS (HES or EPF), or equivalent.
  • Excellent knowledge of French (spoken and written) and good knowledge of English.

Experience / Technical Skills

  • Minimum 2 to 5 years' experience with an ERP system, ideally Odoo.
  • Experience in Python/Odoo development and functional analysis.
  • Proficiency in Python, PostgreSQL, XML, and JavaScript.
  • Good knowledge of Odoo modules (CRM, Sales, Purchasing, Inventory, Accounting, etc.).
  • Experience in REST/JSON API integration.

Soft Skills

  • Ability to work independently and in a small team.
  • Open-minded, methodical, conscientious, with a strong sense of responsibility.
  • Capable of managing multiple tasks while maintaining a clear focus on priorities and meet deadlines.
  • Excellent communication and writing skills.
  • Rigorous, pragmatic.
  • Team player with good social skills.
  • Awareness of and sensitivity to environmental issues and green technology.

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